IT Business Analyst

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The IT Business Analyst is an experienced professional that will focus on optimizing the use of software investments, analyzing data to facilitate decisions and assist in providing strategic solutions. Using fact-based analysis, the IT Business Analyst II will interact with the business unit to gather, propose and document requirements as related to potential enhancements. Recommends enhancements to existing processes to allow the system to meet the planned future goals of the business. The ideal candidate will be detail-oriented and will serve as the liaison between the business and IT to understand future goals and objectives and maintain context in order to achieve strategic visions.

Key Responsibilities

Champions a corporate culture that emphasizes transparency, integrity, safety, environmental responsibility, employee development, diversity and inclusion, customer service, and operational excellence. Assess business needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) Develop, write, and communicate business requirements for the implementation of business solutions Validate and monitor testing process by reviewing and approving test plans to ensure adequate testing with minimal risk Investigate problems and develops recommendations for resolution Identify risk associated with solutions and collaborate with IT resources for mitigation strategies Produce communication materials such as presentations, and written and oral communications Establish and maintain relationship with business partners in order to provide appropriate solutions. Keeps business partners informed of problems, issues, and resolutions Articulate the business impact of opportunities and problems through financial and non-financial analysis Maintain awareness of business strategies and objectives, including critical business problems and business goals. Keep abreast of industry trends and innovations in technology. Establish and maintain relationship with business partners. Keep business partners informed of problems, issues, and resolutions

Qualifications

Required Education, Skills & Experience

Bachelor’s degree in Computer Science, Information Systems, Business or related field. 3-5+ years of related experience SAP experience required Robust knowledge of leading practices for SAP in area of focus Willingness and ability to learn new technologies on the job Demonstrated ability to communicate complex results to technical and non-technical audiences Proficient at functioning effectively within a team environment, present ideas and opinions in a respective and collegial manner Strong business acumen related to the utility industry Ability to multitask and manage multiple priorities

Licenses and Certifications

Entry Certificate in Business Analysis™ (ECBA™) or equivalent, Preferred IT Process Certifications (ITIL, Six Sigma), Preferred

Key Competencies

BEHAVIORAL

Balances stakeholders Builds effective teams Business insight Communicates effectively Courage Demonstrates self-awareness Drives Results Drives vision and purpose Ensures Accountability Instills trust Nimble learning Plans and Aligns Safety Strategic mindset

TECHNICAL

Analytical skills Compliance Computer Skills Business Partnering Business Requirements Analysis IT Data Management IT Implementation and integration Assessment Computer Skills Strategic Planning Project Tracking and Reporting Data Collection and Analysis Presentation Skills

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