Food & Beverage Manager

2 weeks ago

Pasco, United States Eternalhotelsllc Full time

Position title Food & Beverage Manager Description The Red Lion Hotel & Conference Center Pasco is looking for a Food & Beverage Manager to join our team The Food & Beverage Manager will be responsible for managing staff and daily operations of the Grizzly Bar and Seasons Restaurant, menus, room service, work with alcohol & F&B vendors to order product, and help book entertainment and events.

The Food & Beverage Manager is expected to deliver a high-quality experience to our guests and motivate our staff to ensure excellent customer service. This position will be responsible for maintaining quality and increasing profitability. Exceptional management skills and a strong understanding of customer service are a must.

Responsibilities **Essential Functions**

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

- Oversees food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.

- Oversees daily management of The Grizzly Bar, Seasons Restaurant, Bin20 Wine Bar, and Room Service.

- Ensures customer satisfaction with all aspects of the restaurant and dining experience.

- Handles customer complaints, resolving issues in a diplomatic and courteous manner.

- Ensures compliance with alcoholic beverage regulations.

- Estimates food and beverage costs.

- Manages inventory and purchases food and supplies.

- Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.

- Periodically evaluates restaurant equipment for repairs and maintenance; schedules for service.

- Collaborates with the Executive Chef to develop menus, prices and analyze marketing conditions.

- Works with Marketing to coordinate marketing and advertising to ensure growth of business levels each year.

- Maintains sales records and tracks cash receipts.

- Prepares and submits operations reports and other documentation requested by the Hotel General Manager.

- Assists in the booking of entertainment (Karaoke, DJ's, Bands, Shows)

- Performs other duties as assigned.

**Competencies**

- Strategic Thinking.

- Business Acumen.

- Thoroughness.

- Leadership.

- Communication Proficiency.

- Presentation Skills.

**Supervisory Responsibility**

- Hires and trains restaurant staff.

- Organizes and oversees the staff schedules.

- Conducts performance evaluations that are timely and constructive.

- Handles discipline and termination of employees in accordance with hotel policy.

**Work Environment**

The Food & Beverage Manager works in the multiple establishments within the Hotel. They spend most of their shifts moving between the front of house and the kitchen. They may also spend some time working in an office when creating rosters, interviewing new employees and strategizing about the restaurants direction. As restaurants serve customers in the evenings and weekends, restaurant managers often work flexible hours.

**Physical Demands**

- Ability to traverse all parts of the restaurant quickly.

- Prolonged periods sitting at a desk and working on a computer.

- Must be able to lift 25 pounds at times.

Qualifications Ability to obtain Food Handlers Card.

Ability to obtain MAST Washington State Permit.

Experience 5+ years of Food & Beverage management experience.

Education High School Diploma / GED.

Bachelor's or combination of higher education and experience.

Job Benefits We offer a generous benefits and compensation package.

Job Location 2525 N 20th Ave, Pasco, WA, 99301, USA Dear Candidate,

Human Resources at Eternal Hotels (Red Lion Pasco) would like to personally thank you for applying for the position.

We screen all our applicants and will select candidates whose qualifications meet our requirements for this position. We do ask that you please be patient with us as we carefully review all resumes and reach out to candidates.

If you are selected to continue in the recruitment process, we will contact you to schedule an interview. If your qualifications do not meet the needs of the position, we will update you and keep your resume on file for future opportunities that match your skills and qualification.

We wish you every success

Thank you,

Eternal Hotels (Red Lion Pasco)

Human Resources

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