Hotel Front Desk Agent

4 weeks ago

New Brunswick, United States Hotel Resource Full time

**Other**

**Hotel Front Desk Agent**

Hotel Front Desk Agent Benchmark The Heldrich Hotel New Brunswick NJ

**Hotel Front Desk Agent**

**Company:**

Benchmark The Heldrich Hotel

**Location:**

US

**Category:**

Other

**Degrees Required:**

Not Specified

**Employment Type:**

Full-Time

**Manages Others:**

No

**Requirements:**

**Come be a part of something bigger**

More than 10,000 dedicated employees around the world bring their unique talents, expertise and experiences to work every day with Benchmark. Our strength lies in our **diversity**, **positive service attitude** and **determination** to succeed. Come be a part of our Be the Difference culture, where every employee, at every level, in every job strives to capture moments when they can provide memorable, personalized service to our guests, coworkers, and communities.

We are a strong believer in offering our employees **Work-Life Effectiveness** through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer:

* Full Time employees have access to Medical and Dental insurance to fit your needs

* Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses)

* 401K match (Let us help you build your financial future)

* Companywide Hotel Room Discounts (Who doesn't love to get away)

* Paid Time Off

* Employee Assistance Program (We are here to support you)

* Employee family events (bring the kids)

* Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few

* Many more, please inquire for more details

To provide prompt, safe, efficient and friendly check in, check out, guest service needs and care for all guests. The Front Desk Agent will maintain a neat and safe work area. The Front Desk Agent will also serve as the front line representative of the property. They must possess strong customer service skills, exhibit a high degree of professionalism at all times, and open scheduling availability.

What you will have an opportunity to do:

**This position will appeal to individuals with the following attributes:**

* Considerable amount of customer service experience

* Goal oriented

* Longevity seeking

* Consistent previous work history

**Essential Functions:**

* Greet customers immediately with a smile and sincere welcome. Address all guests requests immediately and follow-up with any accommodations and/or requests to ensure accuracy and completion. Provide accurate information pertaining to outlet hours and local attractions.

* Quickly check guests in/out and arrange for transportation if needed.

* Verify and input credit cards for authorization using electronic acceptance methods.

* Handle cash, make change and balance an assigned house bank.

* Post charges to guest folios.

* Prepare reports for Day Audit in accounting department.

* Act as liaison between guest and security, guest services, engineering and other departments.

**Marginal Functions:**

* In addition to performance of essential functions, this position may be required to perform a combination of the following supportive functions.

* Summon guest services for assistance to escort guests to their rooms.

* Operate fax machine and/or photo copier to send, receive, and copy.

**Technical Requirements:**

* **Must have scheduling flexibility and can work any shift during the week including weekends and holidays.**

* High school diploma preferred or equivalency.

* All employees must maintain a neat, clean, and well-groomed appearance.

* Ability to stand and move throughout front office and continuously perform essential job functions.

* Ability to read, listen and communicate effectively in English, both verbally and in writing.

* Hearing and visual ability to observe and detect signs of emergency situations.

* Must have intermediate keyboarding and computer skills.

**Benchmark Hospitality International offers THE BEST Sales Incentive Plan in the Industry + Sales Referral Incentive Program**

**Other Employment Perks:**

**Company contributes ~75% toward Blue Cross Blue Shield medical benefit package.**

**Generous Paid Time Off and Paid Holiday Benefits**

**Employee and Friends & Family guestroom discounts**

***Full time employees are eligible for benefits following completion of 90 days of employment.***

Qualifications:

* High school diploma or equivalent.

* A strong desire to make an impact on other people

* An outgoing and engaging personality

* Computer skills

* Excellent verbal and written communication skills

* Ability to work in a fast-paced setting

* Ability to stand for the duration of the shift

* Must be available to work various shifts including weekends and holidays

***Benchmark Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.***

  • Front Desk Agent

    2 months ago

    New Brunswick, United States Hotel Resource Full time

    **Other** **Front Desk Agent - Over Night** Front Desk Agent - Over Night Benchmark The Heldrich Hotel New Brunswick NJ **Front Desk Agent - Over Night** **Company:** Benchmark The Heldrich Hotel **Location:** US **Category:** Other **Degrees Required:** Not Specified **Employment Type:** Full-Time **Manages Others:** No **Requirements:** **Come be a...

  • Front Desk Agent

    1 week ago

    New Brunswick, United States Hotel Resource Full time

    **Other** **Front Desk Agent - Over Night** Front Desk Agent - Over Night Benchmark The Heldrich Hotel New Brunswick NJ **Front Desk Agent - Over Night** **Company:** Benchmark The Heldrich Hotel **Location:** US **Category:** Other **Degrees Required:** Not Specified **Employment Type:** Full-Time **Manages Others:** No **Requirements:** **Come be a...

  • Hotel Front Desk Agent

    5 days ago

    New York, United States Soho Grand Hotel Full time

    The Soho Grand Hotel is looking for a Front Desk Agent to join their team! The Front Desk Agent plays a vital role in curating a unique experience for our guests, in the hotel, in our local neighborhood and in New York City. We are seeking knowledgeable, dynamic personalities to provide exceptional service at the Front Desk in a sophisticated, friendly and...

  • Front Desk Agent

    4 weeks ago

    New Orleans, United States Hotel Resource Full time

    **Customer Service, Hospitality - Hotel** **Front Desk Agent** Front Desk Agent Express Employment Professionals-New Orleans New Orleans LA **Front Desk Agent** **Company:** Express Employment Professionals-New Orleans **Location:** 70125 US **Category:** Customer Service, Hospitality - Hotel **Degrees Required:** Not Specified **Employment Type:**...

  • Hotel Front Desk Agent

    3 weeks ago

    New York, United States Broadway Plaza Hotel Full time

    **YOU MUST COME IN AND APPLY IN PERSON!!! SENDING YOUR RESUME IS NOT APPLYING.** Broadway Plaza Hotel located at 1155 Broadway (27th Street) is looking for 1 FULL-TIME FRONT DESK AGENT. Shift is 3:30 PM-11:30 PM on MON, TUE, THU. FRI and SUN. Responsibilities include answering phones, making reservations, greeting and checking in hotel guests and overall...

  • Front Desk Hotel Agent

    2 weeks ago

    Brunswick, United States Holiday Inn Express & Suites Brunswick MD Full time

    **FRONT DESK AGENT - PART TIME POSITION** The Holiday Inn Express & Suites Brunswick MD is seeking customer service individuals to become part of our **Front Desk Team**. Must be reliable, dependable and have the ability to work in a fast paced environment with a smile. **Must be flexible with the ability to work both morning and evening shifts, as well as...

  • Front Desk Associate

    3 weeks ago

    New York, United States Front Desk Associates Full time

    As a Front Desk Agent, you will provide exceptional service to the business by greeting/assisting all visitors and answering and transferring incoming calls and support the conference room for corporate/group meetings, offering beverages and refreshments, light clerical duties like making copies and handling documents and pens. **Qualifications**: - High...

  • Hotel Front Desk Agent

    1 month ago

    New Castle, United States Wentworth by the Sea Resort and Spa Full time

    Wentworth by the Sea Resort and Spa blends classic style with 21st-century convenience. Our elegant rooms, suites and villas (most with water views) showcase luxury perks including spa services, indoor and outdoor pools and intimate dining - all providing a memorable backdrop for conferences, weddings, family vacations and romantic getaways. **Our Hotel...

  • Hotel Front Desk Agent

    5 days ago

    New Castle, United States Wentworth by the Sea Resort and Spa Full time

    Wentworth by the Sea Resort and Spa blends classic style with 21st-century convenience. Our elegant rooms, suites and villas (most with water views) showcase luxury perks including spa services, indoor and outdoor pools and intimate dining - all providing a memorable backdrop for conferences, weddings, family vacations and romantic getaways. **Our Hotel...

  • Front Desk Agent

    2 months ago

    New York, United States 3232 Hotel LLC Full time

    Job DescriptionJob DescriptionA boutique hotel in midtown Manhattan with a bar and restaurant, looking for an evening front desk agent to add to our team in a full time position. The position is for the 4pm to 12am shift. The front desk agent is integral to ensuring guest satisfaction and security. The desirable candidate will have a great personality, be...

  • Front Desk Agent

    3 weeks ago

    New York, United States 3232 Hotel LLC Full time

    Job DescriptionJob DescriptionA boutique hotel in midtown Manhattan with a bar and restaurant, looking for an evening front desk agent to add to our team in a full time position. The position is for the 4pm to 12am shift. The front desk agent is integral to ensuring guest satisfaction and security. The desirable candidate will have a great personality, be...

  • Front Desk Agent

    2 months ago

    New York, United States 3232 Hotel LLC Full time

    Job DescriptionJob DescriptionBenefits:401(k)Employee discountsPaid time off A boutique hotel in midtown Manhattan with a bar and restaurant, looking for an evening front desk agent to add to our team in a full time position. The position is for the 4pm to 12am shift. The front desk agent is integral to ensuring guest satisfaction and security. The desirable...

  • Front Desk Agent

    3 weeks ago

    New York, United States 3232 Hotel LLC Full time

    Job DescriptionJob DescriptionBenefits:401(k)Employee discountsPaid time off A boutique hotel in midtown Manhattan with a bar and restaurant, looking for an evening front desk agent to add to our team in a full time position. The position is for the 4pm to 12am shift. The front desk agent is integral to ensuring guest satisfaction and security. The desirable...

  • Hotel Front Desk Clerk

    4 weeks ago

    Brunswick, United States Comfort Inn Full time

    **Job Overview**: We are a looking for a Friendly and Outgoing individual to join our Comfort Inn Family! Do you genuinely enjoy people? We are looking for a Full Time (32+ hours) 2nd shift (3pm-11pm) Front Desk Clerk. Weekends are a must but time off requests are accepted. Do you like a laid back yet professional environment? If so, then we are perfect for...

  • Front Desk Agent

    1 month ago

    New Orleans, United States Hotel Indigo New Orleans Full time

    FRONT DESK AGENT Job Description The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service. The Front Desk Agent must be accurate with daily accounting procedures. Essential hospitality standards must be used at all times: eye contact, smile, speak first,...

  • Front Desk Agent

    3 weeks ago

    New Orleans, United States Hotel Indigo New Orleans Full time

    FRONT DESK AGENT Job Description The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service. The Front Desk Agent must be accurate with daily accounting procedures. Essential hospitality standards must be used at all times: eye contact, smile, speak first,...

  • Overnight Front Desk Agent

    2 weeks ago

    New York, United States Soho Grand Hotel Full time

    The Soho Grand Hotel is seeking an Overnight Front Desk Agent to join their team. The Front Desk Agent plays a vital role in curating a unique experience for our guests, in the hotel, in our local neighborhood and in New York City. We are seeking knowledgeable, dynamic personalities to provide exceptional service at the Front Desk in a sophisticated,...

  • Hotel Front Desk $12.25/hour

    3 days ago

    Brunswick, United States Hotel Resource Full time

    **Admin - Clerical, Customer Service, Hospitality - Hotel** **Hotel Front Desk $12.25/hour** Hotel Front Desk $12.25/hour Manpower Brunswick GA **Hotel Front Desk $12.25/hour** **Company:** Manpower **Location:** US **Category:** Admin - Clerical, Customer Service, Hospitality - Hotel **Degrees Required:** Not Specified **Employment Type:** Full-Time ...

  • Front Desk Agent

    3 weeks ago

    New York, United States The 33 Seaport Hotel NYC Full time

    DescriptionWe are seeking an individual to fill the position of Front Desk Agent at the 33 Seaport hotel in NYC. As a Front Desk Agent, you will be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Crescent Hotels and Resorts...

  • Front Desk Agent

    2 months ago

    New York, United States The 33 Seaport Hotel NYC Full time

    DescriptionWe are seeking an individual to fill the position of Front Desk Agent at the 33 Seaport hotel in NYC. As a Front Desk Agent, you will be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Crescent Hotels and Resorts...