Patient Access Financial Counselor

2 weeks ago

Weymouth, United States CareerBuilder Full time

Job Description Summary
South Shore Hospital, Southeastern Massachusetts's leading provider of emergency, acute, and outpatient care, is seeking a Financial Counselor to join our Patient Access team. Under the general direction of the Financial Counseling Supervisor, the successful candidate will screen and advocate for patients in the procurement of benefits through state public assistance programs, assisting in maintaining the financial integrity of South Shore Hospital. This position is 100% onsite at our Weymouth, MA location.
Job Description
Responsibilities
Contact all self-pay/uninsured and under-insured patients in person or via phone/letter to screen for eligibility for Financial Assistance within time frame established
Demonstrate working knowledge of all public assistance programs, screen patients for eligibility for these programs, and initiate applications
Complete and pass the Mass Health Certified Application Counselor course to become certified, and complete the yearly renewal process
Interpret commercial and federal insurance plan coverage for patient and families
Act as a liaison between patients, Case Management, Patient Accounts Department, and Precertification
Determination and collection of medical co-pays at time of service
Procure and explain estimated pricing for outpatient hospital services
Promote and support SSHOSP self-payment and payment processes
Skills & Abilities
Excellent written, verbal, and interpersonal communication skills
Strong customer service skills
Ability to handle sensitive information confidentially
Ability to prioritize work appropriately and to manage multiple tasks in a timely manner
MS office suite
Qualifications
HS diploma (Associates or Bachelors degree preferred)
1+ years of patient registration or healthcare insurance claim/coverage experience

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