Customer Service Representative
5 days ago
Overview Overview The Shield Co. Management / EcoShield Pest Solutions is one of the fastest-growing pest control companies in the country Our mission is to create the world's happiest family, and our purpose is to spread happiness. We do this by delivering exceptional experiences to our customers, employees, partners, and communities-treating everyone like family. The Customer Service Representative (CSR) is the primary point of contact for customers, handling communications between customers, coworkers, and various departments within the company. The CSR works closely with internal teams to deliver exceptional customer service and ensure operational efficiency, both locally and in coordination with the centralized Customer Care Center. Responsibilities: Provide proactive customer service via phone, email, and messaging systems, addressing inquiries and ensuring customers stay on schedule with their appointments. Schedule new and recurring pest control services and coordinate 4-point home inspections for existing customers with Branch Sales Professionals. Log and manage calls from customers, technicians, and management in the internal system, ensuring accurate documentation and timely follow-up. Assist with daily technician schedules, monitor service completion, perform system clean-ups, and escalate issues to management as needed, while completing monthly training in Pest Webs. Qualifications: High School Diploma or GED, preferred. 6+ months of customer service experience and/or conflict resolution, including phone, email, and SMS communication. Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits This position offers an hourly base pay range of $18 - $20 per hour depending on experience. Paid sick and vacation time along with 10 company-paid holidays Comprehensive medical, dental, and vision insurance options, including a Health Savings Account (HSA). Short-term and long-term disability coverage, plus voluntary life insurance. 401(k) with a competitive match: 100% of the first 3% contributed and 50% of the next 2%. Access to the Employee Assistance Program (EAP) Discounted pest control services for employees and their friends/family. Physical Demands and Working Requirements The physical demands and working conditions outlined here are typical requirements for an employee to effectively carry out the essential duties of this job. Reasonable accommodations may be provided to assist individuals with disabilities in performing these essential functions. Requires prolonged periods of sitting at a desk or workstation Frequent use of hands and fingers for typing and using a computer mouse Occasionally lift and carry office materials or supplies up to 25 pounds Requires clear vision for reading documents, computer screens, and other office materials Work is inside a climate-controlled office with quiet to moderate noise level The above statements are meant to outline the general nature and scope of work performed by employees in this role. They should not be interpreted as an exhaustive list of all responsibilities, duties, and skills required for this position. EEO Statement: EcoShield is an equal opportunity employer, committed to diversity and inclusion. We make employment decisions based on merit and business needs, without discrimination based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Americans with Disabilities Act (ADA): The Shield Co. Management, LLC is committed to providing reasonable accommodations to qualified individuals with disabilities during both the hiring process and throughout employment, in accordance with applicable laws. #LI-DNI
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Customer Service Representative
5 days ago
New Castle, Delaware, United States Harbour Textile Service Full timeJob OverviewWe are seeking a highly motivated and reliable individual to join our team as an In Office Customer Service Representative. This role involves providing exceptional customer service, handling accounts receivable, and performing administrative tasks.
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In Office Customer Service Representative
6 days ago
New Castle, Delaware, United States Harbour Textile Service Full timeTired of working nights and weekends? Tired of Retail? Want a routine schedule? Looking for a stable company where you can make a difference? Career opportunity with growing, successful regional family owned and professionally managed company, servicing customers since 1934.Local business is looking for an inside Customer Service...
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In Office Customer Service Representative
4 weeks ago
New Castle, Delaware, United States Harbour Textile Service Full timeTired of working nights and weekends? Tired of Retail? Want a routine schedule? Looking for a stable company where you can make a difference? Career opportunity with growing, successful regional family owned and professionally managed company, servicing customers since 1934. Local business is looking for an inside Customer Service...
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In Office Customer Service Representative
5 days ago
New Castle, Delaware, United States Harbour Textile Service Full timeJob Description Job Description Tired of working nights and weekends? Tired of Retail? Want a routine schedule? Looking for a stable company where you can make a difference? Career opportunity with growing, successful regional family owned and professionally managed company, servicing customers since 1934.Local business is looking for an inside Customer...
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customer service representative
4 weeks ago
New Castle, Delaware, United States Family Dollar Full timeFamily Dollar - 200 NEW CASTLE AVE [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and...
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Customer Service Representative
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New Castle, Delaware, United States Walmart Full timeAt Walmart, we're looking for talented individuals to join our team as Customer Service Representatives. In this role, you'll play a critical part in delivering exceptional customer experiences. Key responsibilities include:Acknowledge and greet customers with a smile;Answer customer questions about products and services;Help customers find the products they...
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Customer Service Representative
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New Castle, Delaware, United States Arby's Restaurant Full time**Job Summary:**The Customer Service Representative will assist the management staff in operating the restaurant, taking customers' orders, preparing food made to order, and cleaning the dining room and all areas behind the counter.**Key Responsibilities:Assist the management staff in operating the restaurant.Take customers' orders and prepare food made to...
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Customer Service Representative
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Retail Customer Service Representative
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Healthcare Customer Service Representative
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New Castle, Delaware, United States RadNet Full timeJob Summary: RadNet is seeking a detail-oriented and customer-focused Patient Service Representative to join our team. In this role, you will be responsible for greeting and registering patients, verifying insurance information, and collecting signatures.Duties and Responsibilities:Greet and register patients in a friendly and service-oriented manner.Verify...
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Account Service Representative
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New Castle, Delaware, United States Harbour Textile Service Full timeJob Description Job Description Great opportunity with growing, successful regional family owned and professionally managed hospitality company, serving customers since 1934. We are seeking an enthusiastic person to provide exceptional service to a specific group of hospitality customers. Responsibilities include all communication, service coordination,...
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Customer Service Representative
3 days ago
New Castle, Delaware, United States Food Lion Full timeJob OverviewTo provide exceptional customer service and create a positive shopping experience, you will be responsible for assisting customers with their purchases, handling cash and credit transactions, and maintaining a clean and organized store environment.Main Responsibilities:Provide friendly and courteous service to customers.Operate cash registers and...
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Customer Service Representative
5 days ago
New Castle, Delaware, United States Shore Stop Full timeOverview: At Shore Stop, we're more than just a convenience store - we're a community hub where customers find friendly faces, helpful service, and a place that feels like home. As a key member of our team, you'll be responsible for ensuring our store runs smoothly, from maintaining a clean and welcoming environment to providing exceptional customer...
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Customer Service Representative
6 days ago
New Castle, Delaware, United States Mancon Full timeCompany OverviewWe are Mancon, a leading provider of parts and equipment to county employees. Our team is dedicated to delivering exceptional service and support.Job Description:We are seeking a skilled Counter Person to join our team. As a Counter Person, you will be responsible for providing counter service to customers, assisting with inventory control,...
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Customer Service Representative
7 days ago
New Castle, Delaware, United States Wal-Mart Stores , Inc. Full timeFuel Station Associate Job Summary: As a fuel station associate at Walmart, you will be responsible for providing excellent customer service and supporting fuel station operations. Your key responsibilities will include acknowledging and greeting customers, answering questions, and maintaining a clean and safe working environment.Duties and...
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Environmental Services Representative
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New Castle, Delaware, United States Service Master clean Full timeAbout UsAt Service Master Clean, we pride ourselves on providing exceptional cleaning services to our customers. Our goal is to create a clean and healthy environment that exceeds our customers' expectations.Job DescriptionThis Evening Housekeeper role will involve performing various cleaning tasks, including dusting, vacuuming, and sanitizing surfaces. You...
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Customer Service Representative
1 day ago
New Castle, Delaware, United States Arby's Restaurant Full timeAbout UsArby's Restaurant is a fast-paced environment where you'll work with a team to provide excellent customer service. We're looking for a motivated individual to join our team as a Cashier.Job Description:We're seeking an energetic and enthusiastic person to take orders, prepare food made to order, and maintain a clean dining area and surrounding areas....
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Customer Service Representative
7 days ago
New Castle, Delaware, United States Arby's Restaurant Full timeOur TeamWe are a dynamic and growing company that values teamwork and collaboration. As a member of our team, you will have the opportunity to work with a diverse group of individuals who share a passion for delivering exceptional customer service.Main Responsibilities:Working in a fast-paced environment to take orders, prepare food, and maintain the...
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Customer Service Representative
5 days ago
New Castle, Delaware, United States ShopRite Full timeAs a Courtesy Counter Clerk at ShopRite, you'll maintain a clean and organized store environment. Key responsibilities include greeting customers and providing prompt service assistance.You will be knowledgeable about the products carried in the store and operate the cash register following all cash handling procedures.
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Patient Service Representative
6 days ago
New Castle, Delaware, United States RadNet Full timeGreet and register patients in a friendly and service-oriented manner. Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation. Collect and log all co-pays and fees A Patient, Representative, Customer Service, Service, Retail, Healthcare