Credit And Collections Manager

2 weeks ago

Englewood, United States Hire Point Recruiting Full time

Overview:

We are in search of a meticulous and strategic Credit and Collections Manager to lead our dynamic team. This role demands an individual with a solid background in credit management and debt collections, equipped with superior communication skills and a proven leadership ability. The successful candidate will spearhead the development and execution of comprehensive strategies aimed at managing and recovering outstanding accounts receivables.

Key Responsibilities:

Credit Management:

  • Formulate and enforce credit policies and procedures to assess customer creditworthiness and mitigate potential financial losses.
  • Analyze financial documents and credit histories to gauge the fiscal reliability of both prospective and existing clientele.
  • Set and adjust credit limits and payment conditions, reflecting each customer's financial standing and transaction history.
  • Engage directly with customers to address credit concerns and amicably settle disputes.
  • Liaise with sales, customer service, and third-party logistics providers to streamline credit operations.
  • Maintain current knowledge of industry standards and innovations in credit risk management.
  • Generate and present detailed credit reports to executive management.
  • Evaluate order shipments against established credit restrictions.
Collections:
  • Craft and apply robust collection strategies to optimize debt recovery, while preserving strong customer relations.
  • Lead and enhance the performance of both in-house and outsourced collections teams.
  • Assess and strategize on delinquent accounts, deciding on the most effective recovery approach within legal and corporate guidelines.
  • Negotiate with debtors to establish feasible payment arrangements or settlements.
  • Keep precise and comprehensive records of all collections efforts, upholding adherence to legal standards and company policies.
  • Work collaboratively with various departments and external parties to resolve complex debt issues.
  • Stay abreast of new developments in debt collection tactics and technologies, incorporating these into existing practices to boost efficiency and outcomes.
  • Produce and analyze accounts receivable reports, identifying underlying causes of overdue payments and providing actionable insights to management.
  • Foster and manage relationships with third-party logistics, external agencies, and legal counsel.
  • Propose calculations for allowances for doubtful accounts and expected credit losses.
Essential Skills:
  • In-depth understanding of credit and collections regulations and practices.
  • Exceptional negotiation skills with a track record of persuasively addressing and resolving outstanding debts.
  • Leadership prowess, with a history of motivating teams to meet or exceed their goals.
  • Highly organized and adept at juggling multiple tasks with keen attention to detail.
  • Analytical acumen, capable of interpreting data to inform decision-making.
  • Creative problem-solving skills, with a flair for devising innovative solutions to collections challenges.
  • Strong interpersonal abilities, adept at cultivating positive relationships across a broad spectrum of stakeholders.
Qualifications:
  • A Bachelor's degree in Business Administration, Finance, or a related field is preferred.
  • At least 3-5 years of experience in credit and collections, with a preference for those with management experience.
  • Familiarity with legalities surrounding collections, including adherence to fair debt collection practices.
  • Experience with SAP is beneficial but not required.
  • A consistent history of achieving or surpassing collections targets.
  • Proficient in financial analysis and credit evaluation.
  • Advanced competency in Microsoft Office applications.

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