Director of Operations Excellence

4 weeks ago

Phoenix, United States HomeSafe Alliance Full time

**Title:** Director of Operations Excellence **HomeSafe Alliance**

is the single global household goods movement manager of over 300,000 Military Household Goods moves per year for USTRANSCOM and the U.S. Armed Forces, Department of Defense civilians, U.S. Coast Guard, and their families. **Director of Operations Excellence**

is responsible for HomeSafe Alliance Global Household Goods Contract PWS metrics, Key Performance Indicators, and Contract Deliverable Reports are tracked, achieved, and reported to HomeSafe Leadership and US Government TRANSCOM Contracting Officer.

The Global Household Goods Contract is executed by HomeSafe Alliance the single move manager for 300,000 continental United States and International Household Goods shipments a year for Department of Defense Service Members, Coast Guard, select DoD civilians and their families. **RESPONSIBILITIES:** + Director of Operations Excellence responsibilities include achievement of Profit and Loss goals for Revenue and Profit Margin, Optimization of processes, document standard work, develop and refine process maps, IT software development story board requirements, IT software user testing, optimization of truck loads, improved on time pack, pickup, and delivery. + Leads LEAN process improvement efforts and standardized work synchronization across all HomeSafe functions and departments. + Lead implementation of Transportation Management System capability for crate and freight alternate shipments. + Focus on GHC U.S. Government Contract customer satisfaction, cost, schedule, delivery, safety, process improvements, training, quality control management program, and software development to operational written requirements standards. + Leverage visual management and data analytics tools to improve operations management near real time dashboards and reports. + Perform other duties as assigned **EDUCATION/EXPERIENCE:** **REQUIRED** : + Skill required are undergraduate degree, 15 years of experience in logistics management, 5 plus year in program management with P&L responsibility. + Preferred MBA or master's in supply chain management or Transportation Management. + Must be a U.S. citizen due to contractual requirements. + Requires a deep understanding of the Global Household Goods Contract Performance Work Statement and HomeSafe Connect software. + PMI PMP Certification preferred. + Required certificate as LEAN Six Sigma Black Belt preferred. + People person that loves to build and develop cross functional teams to solve problems and deliver excellent results. Benefits: + Medical, Dental and Vision Insurance. + Paid time off (PTO) Three weeks of PTO for newly hired employees + 401(k) + Health and Wellness Programs + Disability, Life and AD&D insurance + Employee Support program + Family Support: Bright Horizons, child and elder care services + Teladoc Medical Experts, second opinion program + Travel Accident & Medical + TRICARE Supplement Plan + Voluntary Benefit Plans + And more HomeSafe is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law. **HomeSafe? - Delivering Solutions, Changing the World.** HomeSafe has been established to be the premier household goods move management service provider for the U.S. Armed Forces, Department of Defense (DoD) civilians, and their families. Our team is dedicated to providing fast, easy, and efficient relocation experiences. More than 300,000 military and government households are relocated every year. Coordinating these transfers is a massive undertaking-and we're proud to say that HomeSafe is positioned to improve the customers' moving experience. As a household goods moving service integrator, we provide earlier visibility into upcoming moves and greater network throughput capacity-ensuring household goods shipments are picked up and delivered on time. With cutting-edge technology and proven logistics expertise, we're transforming the moving process by continuously evaluating, refining, and improving our tools and techniques. We're dedicated to making sure that every move is better than the last. We thank you for your service, and for the privilege of serving you in return. **A**

**t HomeSafe,**

**We Deliver.** **Fraud Alert** Fraud has infiltrated the job placement market via the internet, email and direct phone contact. Attempts have included unauthorized use of HomeSafe's name and logo to solicit potential job seekers or to extend false job offers. Bad actors may mix in fake job advertisements with legitimate postings. These ads can include contact instructions and require job seekers to send sensitive personal information or money to pay for visa applications, processing fees, etc., in exchange for consideration for a high-paying position. HomeSafe will never ask for any sort of advance payment as part of the recruiting/hiring process. Candidate profiles are carefully managed to protect personal information. Benefits: + Medical, Dental and Vision Insurance. + Paid time off (PTO) Three weeks of PTO for newly hired employees + 401(k) + Health and Wellness Programs + Disability, Life and AD&D insurance + Employee Support program + Family Support: Bright Horizons, child and elder care services + Teladoc Medical Experts, second opinion program + Travel Accident & Medical + TRICARE Supplement Plan + Voluntary Benefit Plans + And more

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