Assistant General Manager

4 days ago

Butler, United States Aronimink Golf Club Full time

ASSISTANT GENERAL MANAGER ARONIMINK GOLF CLUB NEWTOWN SQUARE, PA ASSISTANT GENERAL MANAGER AT ARONIMINK GOLF CLUB A unique and prestigious opportunity awaits a qualified candidate at one of the world's most distinguished country clubs as we begin the search for an Assistant General Manager (AGM) at Aronimink Golf Club (AGC) in Newtown Square, Pennsylvania. Aronimink Golf Club is looking for an individual with a strong background in managing top-tier food and beverage operations within private clubs or elite hospitality venues. The successful candidate will be a key player in a high-achieving team, well-positioned for future career advancement in a General Manager/COO role. The ideal candidate will possess excellent leadership qualities, strong decision-making skills, exceptional interpersonal abilities, and a commitment to delivering outstanding member and guest experiences. They should demonstrate a talent for staff development, teamwork, and staying ahead of modern club innovations. We seek a passionate, highly motivated professional who is visible, approachable, and deeply committed to providing hospitality at every level of the operation. This position will work closely with the General Manager/COO to oversee daily operations, lead a team of department heads, and maintain the highest standards of service and hospitality. POSITION OVERVIEW The Assistant General Manager is a member of the Leadership Team and is responsible for all club operations at the Club and performing specific tasks as requested by the General Manager/COO. The AGM position will oversee F&B, culinary, aquatics, and fitness, and work closely with the facilities and racquets team. The AGM will oversee all the Club's health and safety program. Direct reports to the AGM include the Clubhouse Manager, Executive Chef, Director of Fitness, and Aquatics Manager. The ideal candidate will be able to lead team members at every level of the organization. This position will collaborate with the Controller, Head Golf Professional, Superintendent, Director of HR, Director of Racquets, and Facilities Manager, and other key leaders at the Club to operate a successful club operation. The ability to create relationships and trust amongst other leaders is an important skill for this position. KEY RESPONSIBILITIES Lead the daily management of all club operations, with a strong focus on member dining and event services, and high member visibility. Champion the club's ONEAGC culture program by consistently leading through example. Inform the GM/COO of any significant changes to operations, team wins, and other matters of importance. Foster strong relationships with members, addressing concerns, and ensuring a consistently high level of satisfaction. Prepare the operating budgets for leisure and F&B, with the GM/COO, including budgeting, forecasting, and financial analysis to ensure profitability and fiscal responsibility. Coordinate and oversee the planning and execution of member events, ensuring seamless operations and memorable experiences. Coach, mentor and train team members throughout the AGM's departments. Develop top talent within the team and be a champion for all team members. Maintain and enforce high standards for service, cleanliness, and overall member experience. Develop and implement new programs, services, and initiatives to enhance the club's offerings and member satisfaction. Deliver an outstanding leisure and fitness program whilst working closely with pool and racquets teams. Ensure all club activities comply with relevant regulations and club policies. Display strong organizational skills with a focus on details. Prepare and present regular reports on club performance, member feedback, and other key metrics to the General Manager/COO. CANDIDATE QUALIFICATIONS Strong leadership skills with the ability to inspire and motivate a team. At least five years of progressive leadership experience in a similar high-end environment, experience in lifestyle programming (pool, fitness), and prior private club experience is a plus. Exceptional interpersonal and communication skills. Proven track record of delivering high-quality service and experiences. Previous experience in a GM or AGM preferred. Experience in financial management and budgeting, HR policies and procedures, and best practices within the club industry. Familiarity with NorthStar POS and IT/AV experience preferred. Experience with outlet opening best practices and capital management. Transparent, professional and diplomatic leadership style. Ability to make decisions for the best of the team and club without direct supervision. Ability to work flexible hours, including evenings, weekends, and holidays. EDUCATIONAL AND CERTIFICATION QUALIFICATIONS A bachelor's degree is preferred with a focus on Hospitality Management, Business or another related field. Industry certifications such as CCM, are encouraged but not required. SALARY AND BENEFITS The salary is open and commensurate with qualifications and experience. The club offers an excellent bonus and benefits package, including association membership. HOW TO APPLY Prepare a thoughtful cover letter addressed to Aronimink Golf Club, General Manager, Andrew Whitelaw, and include your interest in AGC, your relevant experience, and why AGC will benefit you and your career if selected. Please include your resume and a link to your LinkedIn profile. Please submit your cover letter and resume to Human Resources: HR: HR@aronimink.org Please apply as soon as possible for this position but no later than Friday, October 11th. Candidate selections will occur mid-October with the first interviews expected in late October, and the subsequent interviews scheduled into November. The new candidate should assume their role in January 2025. If you have any questions, please contact Emily Adams at eadams@aronimink.org #J-18808-Ljbffr

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