Welcome Center Representative

4 days ago


Belvidere, United States United Facilities Full time
Description

90% - Welcome Center Duties:
  • Checks drivers in and out, reviews BOL, makes copy, checks against scheduled arrivals.
  • Verifies seal upon arrival for inbound loads and upon departure for outbound loads; verifies seal number matches bill of lading.
  • Contacts Tasker for door designation for 'hot load'; yard location if a live load; if drop load, gives yard designation.
  • Verifies outbound shipment number and truck schedule with driver.
  • Accepts drop shipments and signs drivers out.
  • Submits bill of lading and supporting documents to the internal and/or external customer.
  • Performs miscellaneous clerical work including answering phones, scanning, data entry, etc.
5% - Communication:
  • Communicates internally with warehouse, office, management, and agency personnel regarding daily activities.
  • Advises the Supervisor, Operations Manager, or Facility Manager of recurrent problems or issues related to current or future orders, carriers, etc.
  • Communicates externally with truck drivers regarding inbound and outbound shipments and trucking firms regarding missed appointments or to report bad trailers.
  • Notifies agency management of any significant employment related issues including attendance.
  • Maintains self-composure in stressful situations.
5% - Safety:
  • Follows general safety practices and procedures including proper use of PPE and timely reporting of accidents, incidents, or safety concerns.
  • Participates in monthly safety meetings and spot huddles.
  • Ensures work areas are free from hazards.
Requirements

90% - Welcome Center Duties:
  • Checks drivers in and out, reviews BOL, makes copy, checks against scheduled arrivals.
  • Verifies seal upon arrival for inbound loads and upon departure for outbound loads; verifies seal number matches bill of lading.
  • Contacts Tasker for door designation for 'hot load'; yard location if a live load; if drop load, gives yard designation.
  • Verifies outbound shipment number and truck schedule with driver.
  • Accepts drop shipments and signs drivers out.
  • Submits bill of lading and supporting documents to the internal and/or external customer.
  • Performs miscellaneous clerical work including answering phones, scanning, data entry, etc.
5% - Communication:
  • Communicates internally with warehouse, office, management, and agency personnel regarding daily activities.
  • Advises the Supervisor, Operations Manager, or Facility Manager of recurrent problems or issues related to current or future orders, carriers, etc.
  • Communicates externally with truck drivers regarding inbound and outbound shipments and trucking firms regarding missed appointments or to report bad trailers.
  • Notifies agency management of any significant employment related issues including attendance.
  • Maintains self-composure in stressful situations.
5% - Safety:
  • Follows general safety practices and procedures including proper use of PPE and timely reporting of accidents, incidents, or safety concerns.
  • Participates in monthly safety meetings and spot huddles.
  • Ensures work areas are free from hazards.


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