Server Assistant

1 week ago

Hershey, United States AEG Full time
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.

Join the team at The Hotel Hershey, an award-winning resort best known for its refined elegance, signature services, and abundant amenities. The Hotel Hershey is situated high atop the town of Hershey and has 276 guest rooms, including 10 Villas with 48 luxury sleeping rooms, as well as 25,000 square feet of meeting and function space. The 1930's hotel is a recipient of both the Forbes Four-Star Award and the AAA Four-Diamond Award. Assist food server with the serving of food, set-up and clearing of china, glass, and silver from service as well as attend to guest needs and requests. As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID Job Duties (Duties marked with an asterisk are essential functions of this job):
  • Greet guests in a professional manner, serve beverage and food items while explaining the contents, and anticipate and service the guests' needs before requests are necessary.*
  • Assist with guest service including retrieving food from the kitchen and safely transporting it to guests, as well as removal of items from the guests' table.*
  • Breakdown, clean and set-up of tables, buffets, and food stations.*
  • Stock linen, china, silver, and glassware for service ensuring that all are polished and in good condition.*
  • Work harmoniously and professionally with co-workers and supervisors.
  • Complete any related duties and tasks assigned.
Qualifications:
  • 16 years of age or older
  • Minimum of 1 years of related experience.
  • Industry Experience - Food & Beverage
  • No education required
Knowledge, Skills, and Abilities:
  • Knowledge of Forbes and AAA Service standards
Job Demands: While performing the duties of this job, the employee is required to:
  • Climbing Ladders Never
  • Reaching Forward Frequent (34-66%)
  • Climbing Stairs Occasional (< 33%) (ft maximum height)
  • Lifting Occasional (< 33%) (50lbs maximum weight)
  • Reaching Overhead Frequent (34-66%)
  • Finger Dexterity Occasional (< 33%)
  • Hand/Eye Coordination Occasional (< 33%)
  • Stooping Occasional (< 33%)
  • Standing Constant (>67%)
  • Walking Constant (>67%)
  • This job requires minimal visual requirements. Able to distinguish unlike items, detect motion, and distinguish color.
  • This job regularly requires verbal communication of detailed information to others either by phone or in person.
  • Must be able to speak and read the English language.
  • The position is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level.
  • Comply with Hershey Entertainment and Resorts code of conduct policy.
  • Must be able to work weekends and holidays. Must be able to work flexible hours as the working schedule for this position may include days, evenings, weekends, and holidays based on operational needs.
  • Must be able to work at least 16 hours per week.
  • This is a union position and the work schedule will be based on union seniority. Candidates must be able to meet scheduled requirements, which will most likely require evening and weekend hours.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Hershey Entertainment and Resorts is an Equal Opportunity Employer

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