Testing Specialist II

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us Job Description: This job is responsible for accurate and timely test development and execution and/or supporting operational and administrative activities related to the end-to-end test execution process. Key responsibilities of the job include executing high quality testing in accordance with the test script, documenting and escalating defects, preliminary reporting and analysis of results, and collaborating with Compliance and Operational Risk officers and/or Front Line Unit (FLU) process owners on the identification of themes and trends at the Front Line Unit (FLU), control function and Enterprise level. The individuals in this role are responsible for accurate and timely test development and execution and/or supporting operational and administrative activities related to the end to end test execution process. They are also responsible for establishing routines and processes regarding testing with international test owners (APAC, EMEA, LatAm). This individual may act as a test lead / subject matter expert (SME), developing entry level testers by providing coaching and guidance. They are accountable for quality testing execution, reporting and analysis of results. This individual may participate in test script development and test design. In addition, they collaborate with Compliance and Operational Risk and/or the front-line unit on the identification of themes and trends at the front-line unit, control function and enterprise level. Responsibilities: ·

Conducts independent testing on a team in support of coverage needs identified by Compliance and Operational Risk officers and/or Front Line Unit process owners, inclusive of transactional, qualitative, onsite, employee quality review, and surveillance testing ·

Identifies, documents, and escalates defects identified during testing, working closely with Compliance and Operational Risk officers and/or Front Line Unit process owners to validate preliminary results ·

Collaborates with Compliance and Operational Risk officers and/or Front Line Unit process owners on the identification of themes and trends at the Front Line Unit, control function and enterprise level ·

Manages the quality of the end to end execution process in accordance with the Independent Testing Enterprise Policy and Standard ·

Supports the test development process as applicable depending upon the complexity of the testing ·

Interacts with internal and/or external contacts to identify, research, analyze, and resolve complex problems

• Plan, execute, and document testing activities for Global Financial Crimes portfolio using a risk-based approach and industry best practices • Identify, report, and escalate any issues, gaps, or deficiencies in the GFC framework • May direct entry-level testers and test leaders or directly manage a specialty function. • Perform accurate and timely test execution and/or support operational and administrative initiative activities related to a Testing Functional area including multiple stakeholders. • Interact extensively with internal or external contacts to identify, research, analyze and resolve complex problems. • Execute test scripts, identifying and documenting defects and providing daily updates to test leads and managers as needed. • Collaborate with internal and external (to EIT) stakeholders, such as Risk, Compliance, Front-Line Business Units, International Test Owners (APAC, EMEA, LatAm) and other key partners to ensure effective communication and coordination of conducting testing • Contribute and/or participate in multiple special projects. • Demonstrate intermediate knowledge of test execution and system(s) of record required. • Translate business strategy into work programs and processes. Skills: ·

Adaptability ·

Attention to Detail ·

Monitoring, Surveillance, and Testing ·

Problem Solving ·

Data Privacy and Protection ·

Interpret Relevant Laws, Rules, and Regulations ·

Quality Assurance Qualifications ·

Minimum of 2+ years’ work experience ·

Bachelor’s Degree or equivalent experience ·

Ability to test across multiple lines of business. ·

Strong knowledge of financial crime compliance, risk, or testing roles preferred, however not required. ·

Certified Anti-Money Laundering Specialist (CAMS) preferred, however not required. Bank of America is committed to help employees through the transition period when they’re displaced as a result of a workforce reduction, realignment or similar measure.

Please review the resume writing and interviewing tips provided below to help prepare you for your next career opportunity. Regardless of the position you are interested in, the starting points to building your resume are the same: 1. Determine the job or types of jobs you want to do and research their responsibilities and qualifications. 2. Think about why you can do the job and make a list of your skills that are relative to the job. 3. Identify experiences or accomplishments that show your proficiency in the skills required for the job. 4. Summarize your abilities, accomplishments and skills into a brief, concise document.

Considerations when writing a resume • Do be brief. Resumes should be 1-2 pages in length. • Do be upbeat and active in your wording. • Do emphasize what you have done clearly and concretely. • Do be neat and well organized. • Do have others proofread and critique your resume. Spell check. Make it error free. • Do use high quality, white or light colored 8½ x 11 paper. Use a laser printer if possible. • Don't be dishonest, always tell the truth about yourself in the most flattering light. • Don't include salary history or requirements. • Don't include references. • Don't include accomplishments that do not support your professional goals. •

Don't include anything that isn't relevant. (For example, don't mention your fondness for swimming unless you want to work on the water.) • Don't use italics, underlining, shadows or other fancy treatments. Seven steps to a successful interview 1. Anticipate –Put yourself in the interviewer's position. What do you believe the interviewer is most interested in? Why do you think you have been invited to interview? 2. Research –What are the primary functions of the line of business? What are the success factors for the job? Is there a job description available? 3. Assess –Think about your skills, abilities, knowledge, interests, traits, values and accomplishments. Match them to what you know about the job. Consider which ones you should highlight. 4. Prepare Answers –Think about what the interviewer may ask, determine what the best answer is and write it down. 5. Prepare Questions – Interviewing is a two-way street. By asking thoughtful questions, you communicate your interest and learn a lot about the job. Choose two or three questions to ask your interviewer. Avoid asking a lot of questions about vacation time or breaks. 6. Practice – It may seem awkward, but it is the best way to come across well in an interview. Practice your own "great responses" with others or in front of a mirror until you appear relaxed and at ease. 7. Follow-up – Send a brief follow-up letter to the interviewer. Keep in mind that the many job searchers will not send a follow-up letter. Sending one can become a competitive advantage.

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