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Patient Services Coordinator

2 months ago

Everett, United States Dahl Consulting Full time

Bring your customer service skills to this new role Dahl Consulting is currently partnering with a leading health services company. We work one-on-one with great candidates to help connect them with employment opportunities. We are hiring a Patient Services Coordinator for a permanent role. Interested? Get more details below

  • Worksite Location: Everett, WA
  • Work Schedule: full-time
  • Compensation: $20.00 per hour + monthly sales bonus

What youll do as a Patient Services Coordinator:

  • Immediately acknowledge, greet, and service all guests in a friendly, professional manner
  • Check patients in and out of patient management software, track orders/sales, and maintain daily, weekly, and monthly reports
  • Utilize an elevated customer service approach and communication style when working with patients
  • Direct and answer calls in a timely, professional fashion
  • Strategically manage patient schedules on behalf of the Clinic Team
  • Understand, support, and track current marketing initiatives for the clinic
  • Organize office, maintain supplies, and ensure accurate patient files
  • Protect patient's privacy, collect insurance information, and complete insurance authorization
  • Maintain day-to-day operational procedures
  • Lead morning team meeting on behalf of the Clinic Team at the start of each day
  • Reconcile all deposits daily and report weekly

What you need to become a Patient Services Coordinator:

  • High school diploma or equivalent work history
  • 1-2+ years of experience in a customer service, medical reception, or retail position preferred
  • Proficient computer skills and knowledge of Microsoft Office Programs
  • Industry familiarity encouraged
  • Ability to manage all confidential information with complete discretion