Customer Service/ Sales Associate

2 weeks ago


Clarksburg, United States Eli and Co Full time
Customer Service/ Sales Associate | Full Time | Clarksburg, WV

We are searching for a top-notch Customer Service and Sales Associate that will demonstrate excellent time management skills and be passionate about customer service and self-improvement. Ideal candidates should be great brand ambassadors who are willing to go the extra mile to ensure customer satisfaction.

The Role:

As a Customer Service and Sales Associate, you'll be responsible for providing effective face-to-face communication with both clients and customers. You will do this by using knowledge of our client's products and services. Our Associates work hard to expand our footprint and have a strong sense of leadership and responsibility to ensure the client's wants and needs are met for their products.

Requirements and Qualifications:
  • A high school diploma or GED is required.
  • Previous customer service, marketing, sales experience (not required, but a plus).
  • Problem-solving skills, and the ability to think under pressure.
  • Commitment to continual education about the company, our clients, and their products and services.
  • A positive attitude and the ability to build relationships with clients.
  • Excellent written and oral communication skills.
  • High-energy and optimism.
  • Self-motivator.
Benefits and Opportunity:
  • Leadership roles.
  • Company trips (optional).
  • Growth within the company.
  • Weekly Pay.
  • Paid training.
  • Flexible schedule.
Duties and Responsibilities:
  • Build and maintain customer and client relationships.
  • Maintain a polite, helpful, and professional manner at all times.
  • Have a consistently positive attitude and great motivation.
  • Process customer orders/changes/returns according to established department policies and procedures.
  • Provide timely feedback to company management regarding challenges or customer concerns.
  • Partnership with the sales team to meet and exceed customer service expectations.

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