Automotive Receptionist

A family-owned Chevrolet dealership in Northern Virginia operating for over 68 years seeks a full-time, friendly, personable, and organized Automotive Receptionist/Cashier to join our team As the first person of contact for our customers, you will play a vital role in providing exceptional customer service, managing cash transactions, and ensuring the smooth operation of the front desk.

Key Responsibilities:

• Greet and assist customers entering the dealership, providing a welcoming atmosphere.
• Answer phones and promptly direct customers to the proper department, striving to minimize the time customers spend on hold.
• Respond to customer inquiries via phone or in person.
• Process cash, credit, and debit transactions accurately and efficiently using a point-of-sale (POS) system.
• Issue receipts, refunds, credits, and accurate cash due to customers.
• Maintain a clean and organized reception area.
• Schedule appointments and manage booking calendars.
• Assist with general administrative tasks, such as filing, data entry, and office management supplies.
• Provide basic information regarding services, pricing, and company policies.
• Address and resolve customer complaints professionally.
• Collaborate with other team members to ensure a seamless customer experience.

Qualifications:

• High school diploma or equivalent.
• Must be 18 or older and authorized to work in the United States.
• Punctual nature and ability to handle schedule flexibility.
• Attention to detail and a high level of accuracy in handling financial transactions.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with POS systems.
• Strong verbal and written communication skills.
• Excellent organizational and multi-tasking abilities.
• Ability to work in a fast-paced environment.
• Positive attitude and professional appearance.
• Previous experience in a cashier, receptionist, or customer service role is preferred but not required.
• Experience with the automotive industry is preferred but not required.
• Bilingual is a plus but is not required.

Benefits

• 401(k)
• Dental Insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Vision insurance
• Closed Sundays
• Pay commensurate with experience

Ability to Commute:

• Fairfax, VA 22030 (Required)

Work Location: In person

Our family-owned and operated dealership treats our team members like family. As a growing dealership, we believe in growth opportunities and seek talented individuals to join our team. We pride ourselves on creating a positive and supportive work environment where everyone feels welcomed, valued, and respected. If you're looking for a place to make a difference, our dealership is the place for you, and we look forward to welcoming you to the family

EEOC statement:

Jim McKay Chevrolet Inc. is an equal-opportunity employer and prohibits discrimination and harassment. We are committed to creating a diverse work environment and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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