Current jobs related to Contact Center Representative - Tacoma - Sound Credit Union

  • Contact Center Representative

    5 days ago

    Tacoma, United States TAPCO Credit Union Full time

    Job Type Full-time Description Serving the South Sound Since 1934 Our commitment to the South Sound is generations in the making. As a not-for-profit credit union, we are here to help you succeed. With branches throughout Tacoma & Pierce County, we are in your community every day. It will not take long for you to experience what our founders meant by "People...

  • Call Center Representative

    3 months ago

    Tacoma, United States Community Health Care Full time

    Job DetailsJob Location Community Health Care - Administration Office - Tacoma, WA Position Type Full Time Education Level High School Diploma or GED Salary Range $19.57 - $27.95 Hourly Job Shift Monday - Friday - 8:00am to 5:00pm Description Community Health Care is a leading non-profit organization that offers quality health care to underserved patients in...

  • Call Center Representative

    4 weeks ago

    Tacoma, United States Sound Credit Union Full time

    Job DetailsLevel Entry Job Location Corporate Office Extension - Tacoma, WA Position Type Full Time Education Level High School Salary Range $20.00 - $25.00 Hourly Travel Percentage None Job Shift Mon - Fri, Rotating 1/2 Days Sat Job Category Customer Service Description Sound Credit Union is currently seeking a Call Center Representative to join our team!...

  • Call Center Representative

    3 weeks ago

    Tacoma, United States Sound Credit Union Full time

    Job DetailsLevel Entry Job Location Corporate Office Extension - Tacoma, WA Position Type Full Time Education Level High School Salary Range $20.00 - $25.00 Hourly Travel Percentage Hybrid Job Shift Mon - Fri, Rotating 1/2 Days Sat Job Category Customer Service Description Sound Credit Union is currently seeking a Call Center Representative to join our team!...

  • Call Center Representative

    4 weeks ago

    Tacoma, United States Sound Credit Union Full time

    Job Details Level Entry Job Location Corporate Office Extension - Tacoma, WA Position Type Full Time Education Level High School   Salary Range $20.00 - $25.00 Hourly Travel Percentage None Job Shift Mon - Fri, Rotating 1/2 Days Sat Job Category Customer Service Description Sound Credit Union is currently seeking a Call Center Representative to join our...

  • Call Center Representative

    3 weeks ago

    Tacoma, United States Sound Credit Union Full time

    Job DetailsLevel Entry Job Location Corporate Office Extension - Tacoma, WA Position Type Full Time Education Level High School Salary Range $20.00 - $25.00 Hourly Travel Percentage Hybrid Job Shift Mon - Fri, Rotating 1/2 Days Sat Job Category Customer Service Description Sound Credit Union is currently seeking a Call Center Representative to join our team!...

  • Call Center Representative

    3 weeks ago

    Tacoma, United States Sound Credit Union Full time

    Job Details Level Entry Job Location Corporate Office Extension - Tacoma, WA Position Type Full Time Education Level High School   Salary Range $20.00 - $25.00 Hourly Travel Percentage Hybrid Job Shift Mon - Fri, Rotating 1/2 Days Sat Job Category Customer Service Description Sound Credit Union is currently seeking a Call Center Representative to join our...

  • Call Center Representative

    2 weeks ago

    Tacoma, United States Sound Credit Union Full time

    Job DetailsLevel Entry Job Location Corporate Office Extension - Tacoma, WA Position Type Full Time Education Level High School Salary Range $20.00 - $25.00 Hourly Travel Percentage Hybrid Job Shift Mon - Fri, Rotating 1/2 Days Sat Job Category Customer Service Description Sound Credit Union is currently seeking a Call Center Representative to join our team!...

  • Call Center Representative

    2 weeks ago

    Tacoma, United States Sound Credit Union Full time

    Job Details Level Entry Job Location Corporate Office Extension - Tacoma, WA Position Type Full Time Education Level High School   Salary Range $20.00 - $25.00 Hourly Travel Percentage Hybrid Job Shift Mon - Fri, Rotating 1/2 Days Sat Job Category Customer Service Description Sound Credit Union is currently seeking a Call Center Representative to join our...

  • Patient Service Representative

    3 weeks ago

    Tacoma, United States Cardiac Study Center Full time

    Patient Services Representative - General and Specialty Cardiology Cardiac Study Center/ Pulse Heart Institute, Tacoma, WAThe Company At Cardiac Study Center, our mission is to elevate patient health through compassionate, innovative cardiology care.We're a dedicated team at the forefront of cardiovascular medicine, empowering patients with the knowledge and...

  • Contact Center Specialist

    3 weeks ago

    Tacoma, Washington, United States Eastman Credit Union Full time

    Job Summary:We are seeking a highly skilled and compassionate Registered Nurse to join our team in the MICU/CCU department. As a key member of our healthcare team, you will provide exceptional patient care and work collaboratively with our interdisciplinary team to deliver high-quality patient outcomes.Responsibilities:Collect and analyze patient health data...

  • Patient Service Representative

    2 months ago

    Tacoma, United States Cardiac Study Center Full time

    Patient Services Representative - General and Specialty Cardiology Cardiac Study Center/ Pulse Heart Institute, Tacoma, WAThe Company Since its creation, Cardiac Study Center (CSC) has contracted with Pulse Heart Institute for outpatient cardiology and billing services. CSC is a proud partner of Pulse, and has provided outpatient cardiology services in the...

  • Patient Services Representative

    2 months ago

    Tacoma, United States Cardiac Study Center Full time

    Patient Services Representative - General and Specialty Cardiology Cardiac Study Center/ Pulse Heart Institute, Tacoma, WA The Company Since its creation, Cardiac Study Center (CSC) has contracted with Pulse Heart Institute for outpatient cardiology and billing services. CSC is a proud partner of Pulse, and has provided outpatient cardiology services in...

  • Patient Service Representative

    3 weeks ago

    Tacoma, United States Cardiac Study Center Full time

    Patient Services Representative – General and Specialty Cardiology   Cardiac Study Center/ Pulse Heart Institute, Tacoma, WA The Company  At Cardiac Study Center, our mission is to elevate patient health through compassionate, innovative cardiology care. We're a dedicated team at the forefront...

  • Patient Service Representative

    4 months ago

    Tacoma, United States Cardiac Study Center Full time

    Patient Services Representative – General and Specialty Cardiology   Cardiac Study Center/ Pulse Heart Institute, Tacoma, WA The Company  Since its creation, Cardiac Study Center (CSC) has contracted with Pulse Heart Institute for outpatient cardiology and billing services. CSC is a proud partner of Pulse,...

  • Customer Service Representative

    3 days ago

    Tacoma, Washington, United States TAPCO Credit Union Full time

    Job Title: Contact Center RepresentativeAbout the Role:We are seeking a highly skilled and customer-focused Contact Center Representative to join our team at TAPCO Credit Union. As a Contact Center Representative, you will be responsible for providing exceptional member service, resolving member inquiries, and promoting TAPCO's products and services.Key...

  • Fitness Center Representative

    4 weeks ago

    Tacoma, Washington, United States Planet Fitness - The Core Group Full time

    Job Title: Member Services RepresentativeWe are seeking a highly motivated and customer-focused Member Services Representative to join our team at Planet Fitness - The Core Group. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members, prospective members, and guests.Key...

  • Fitness Center Representative

    2 weeks ago

    Tacoma, Washington, United States Planet Fitness - The Core Group Full time

    {"Job Title": "Member Services Representative", "Job Summary": "As a Member Services Representative at Planet Fitness - The Core Group, you will be responsible for creating a positive member experience by providing exceptional customer service to our members, prospective members, and guests. Your goal will be to ensure that every interaction is friendly,...

  • Customer Service Representative

    4 weeks ago

    Tacoma, Washington, United States FastSigns Full time

    Customer Service RepresentativeAre you a people person with a passion for helping others? Do you enjoy working in a dynamic and ever-changing environment? We're looking for a Customer Service Representative to join our team at FASTSIGNS, the leading franchise in the sign industry.About the RoleAs a Customer Service Representative, you will be the initial...

  • Customer Service Representative

    4 weeks ago

    Tacoma, Washington, United States Sound Credit Union Full time

    Job DetailsSound Credit Union is seeking a skilled Customer Service Representative to join our team. As a key member of our Contact Center, you will be responsible for providing exceptional service to our members via phone, ensuring their financial needs are met with accuracy and efficiency.Key Responsibilities:Process financial transactions, including...

Contact Center Representative

3 months ago

Tacoma, United States Sound Credit Union Full time
Job Details Level Entry Job Location Corporate Office Extension - Tacoma, WA Position Type Full Time Education Level High School Diploma or equivalent.   Salary Range $21.00 - $26.00 Hourly Travel Percentage None Job Shift Monday - Friday, 1/2 Day Saturday's Job Category Finance Description

Sound is looking for...

A Contact Center Representative for our Pacific Avenue location. If you have previous experience in banking and/or contact center experience and excels in customer service this is the position for you. In this role, you will be assisting members via phone and email with various transactions, account maintenance, history inquires, troubleshooting and providing guidance as to how our products and benefits can benefit our members.

At Sound you will experience...

  • Our purpose which is "to stand with you through all waves of life". Every day, our employees help us to live this purpose. We believe in empowering our employees to do the right thing.
  • A diverse workforce with an inclusive and supportive environment.
  • Besides competitive pay, we offer career growth, and we hold a benefits package that's consistent with our purpose, personalities, and values.
  • Teams that are living out the credit union philosophy of "people helping people".
  • Fellow employees who are dependable, genuine, inclusive, and resourceful.
  • Leaders of Sound Credit Union who embrace our Brand Purpose. At Sound, we recognize our actions strongly impact our Brand-led culture. Therefore, we commit to consistently serve as Brand Advocates by modeling desired behaviors to inspire others through being Supportive, Open, Unified, iNclusive, and by Doing the right thing.
  • Learn more about our company culture here

As a Contact Center Representative you will...

  • Take member calls and assisting with transactions such as transfers, loan payments, and cashier's checks
  • Assist members with questions about credit union services and products
  • Print and mail forms to members
  • Accept and process loan applications

You will take member calls and assist in so many credit union facets at our contact center. The contact center has a high call volume providing the opportunity for you to learn a little bit about everything. You will also have access to a variety of systems and technology. You will have a diverse and inclusive team that creates a fun work environment by having friendly competitions with each other You will also be eligible for a wide range of incentives tied to certain products and services.

Qualifications

Our ideal candidate will bring to the team...

  • 2 years of customer service experience, preferably in a contact center environment
  • Financial institution experience is preferred
  • High School Diploma or equivalent
  • This position requires physical, in-person, face-to-face interaction.
  • Employer sponsorship to secure or maintain employment authorization not available.

In addition:

  • Must be bondable
  • Employer sponsorship to secure or maintain employment authorization not available

As a team member of Sound, you will receive...

  • These benefits in support of a true work/life balance:
    • Full medical, dental, vision, and disability for the employee [yourself] with premiums paid by Sound
    • 401(k) with 4% match - Plus discretionary profit share of up to 5% of annual salary
    • Three weeks Paid Time Off (PTO) accrued annually
    • 40 employer paid work/life balance hours
    • 10 paid federal holidays every year
    • Employee assistance program for wellness counseling
    • Gym/lifestyle reimbursement
    • Free and/or discounted banking services with Sound
    • Employee Charitable Matching & Volunteer Program
    • Employee bonus program
    • Tuition assistance
    • ORCA pass
  • Incentives available for multilingual speakers

Your compensation:

At Sound Credit Union we believe in paying our employees a fair and living wage. Individual offers are made dependent upon a candidate's prior experience and education level as it pertains to their role. This strategy promotes a talented and empowering work environment that we hope you will be a part of Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates, which allows us to offer merit-based salary increases.

Minimum: $21.00
Midpoint: $23.50
Maximum: $26.00

Your hours:

A hybrid schedule Monday - Friday from 8:00am - 6:00pm and Saturdays 9:00am - 1:00pm.

In your role you may have the ability to combine in-person and remote work once fully trained and after the completion 90-days of employment.

This position can be based out of our Tacoma Contact Center or Lynnwood Corporate office.

About Sound Credit Union...

Sound Credit Union (Sound) was founded in 1940 and is one of Washington State's largest credit unions. We have 27 full-service branches located throughout the Puget Sound region. At Sound, we pride ourselves on making connections with our members, employees, and community. We'd love to share more about why Sound is somewhere you want to be, apply now, and visit our website at: www.soundcu.com.

The future is in our hands...

Sound Credit Union is proud to be an Equal Opportunity and Affirmative Action employer that is committed to diversity, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, veteran status, disability, age or any other protected status.

People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.