Supplier Quality Manager

1 week ago


Middlebury, United States Grand Design RV Full time

Grand Design is currently sourcing for a Supplier Quality Manager. As a Supplier Quality Manager you will be responsible developing and maintaining the technical skills of the supplier quality leads and internal processes to improve the supply base capability and overall supply quality. The role involves collaborating with cross-functional teams and external partners to develop and implement actions to support the company's business objectives.

Our Story

Founded in 2012, Grand Design has become one of the fastest-growing RV brands in history and is consistently rated among the highest quality RV manufacturers in North America. Case in point? August 2023 was cause for celebration after Grand Design produced its 250,000th recreational vehicle. "Reaching this mark is not just a testament to the hard work and vision of our incredible team, but it is also a reflection of the trust and loyalty our customers have placed in us," (Don Clark, President and CEO).

"We strive for nothing less than customers for life." As our journey continues, Grand Design remains focused on its mission: to lead the industry in quality and innovation, while fostering a family-like connection among our team members, customers, and dealers.

That's our story and our journey. What's yours?

Grand Design RV is looking for a Supplier Quality Manager to add to the Quality Team. If you like working in a fast-paced environment, connect with purpose, execute with excellence, and are ready to transform the road ahead, we welcome you to begin your journey by applying today

Key Areas of Responsibility

  • Work in a safe manner and follow all company safety policies.
  • Lead and develop the Supplier Quality / Performance function.
  • Inspect, communicate, and improve supplier quality.
  • Collaborate with Purchasing Managers, Product Managers, Plant Managers, Operations Quality, and Service to review suppliers and components performance.
  • Design and develop incoming inspections sampling plans.
  • Work with external suppliers on all levels to drive supplier quality improvements.
  • Perform on-site supplier assessments, supplier training, and audits to evaluate supplier quality systems.
  • Collaborate with the supplier strategic sourcing team to evaluate potential new supplier systems and capabilities.
  • Assist in investigating non-conformances of purchased parts and communicate issues with pertinent parties to develop solutions and drive conformance with the suppliers.
  • Drive a "Zero Defect" mentality within the supply base.
  • Manage multiple projects simultaneously and prioritize tasks effectively.
  • Provide personal development, training, guidance, and leadership within the Quality team.
  • Other duties as assigned.
Education, Experience, & Skills
  • Bachelor's degree in supply chain, engineering, operations management, or a related field preferred and/or equivalent experience.
  • Minimum of 5 years' experience in a manufacturing supplier quality role.
  • Experience with supplier quality systems and tools.
  • Continuous Improvement methodology training and experiences.
  • Strong Problem-Solving Skill leveraging Green and/or Black training.
  • Change management/Facilitation experience required.
  • Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint, Teams)
  • Proficient in understanding and reading engineering prints.
  • Professional verbal and written communication skills.
  • Ability to collaborate effectively across multiple cross-functional groups at multiple levels.
  • Action oriented, self-starter who can be hands on as situations deem appropriate.
  • Ability to work in ambiguity and help others work through change.
  • Strong understanding of end-to-end supply chain.
Physical Demands
  • May need to lift, push, pull between 30-60 lbs.?
  • Ability to stand, stoop, climb stairs, and climb on ladders.
  • Will be out in the Production floor 60-70% of the time.
  • Ability to travel to supplier locations and attend industry events as needed.
  • Able to work early and flexible hours.
Our Core Values:
  • Gratitude - Safely serving team members and our communities through humility and empathy to make our company, communities, and world a better place.
  • Respect - Acting with integrity and transparency because believing in each other is the building block for all other relationships.
  • Accountability - Holding each other to the highest expectations in all we say and do.
  • iNnovation - Striving to be industry-leading with our people, processes, and products.
  • Drive - Determined to exceed the expectations of our team members, vendors, dealers, and retail customers.
At Grand Design, we believe ALL people are leaders and hold each other accountable to high expectations.

Leadership Expectations:
  • Connect with Purpose
    • Be inclusive; seek out different perspectives.
    • Focus on the Customer; put yourself in the customer's shoes.
    • Communicate Clearly; say what needs to be said and listen.
  • Execute with Excellence
    • Explore Possibilities; ask, "What if?" and embrace new ideas.
    • Set Direction; prioritize, plan, and align; balance thinking and action.
    • Drive Results; get the right things done; work with a sense of urgency.
  • Build the Future
    • Transform the Road Ahead; anticipate opportunities; seek new opportunities for continuous improvement.
    • Navigate Change; be agile and flexible; take on new challenges.
    • Inspire Growth; help each other improve; commit to personal development.
If you are the right candidate for this position, as a Grand Design Team Member you will be eligible for the following benefits:
  • Medical, Dental, Vision, Group Life Insurance, Accidental Injury, Critical Illness, Short & Long-Term Disability
  • Health Savings Account (HSA)
  • 401(k) with match
  • Employee Stock Purchase Program
  • Tuition Reimbursement
  • Holiday and Vacation Pay

Grand Design is an Equal Opportunity Employer.

*THIS IS AN ONSITE POSITION*

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