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Front Desk Agent

2 months ago

Cleveland, United States Hampton Inn Cleveland Airport Full time

Join Our Team as a
Front Desk Agent

Are you a friendly, flexible individual who thrives in a customer-focused environment? We're looking for an enthusiastic individual to join our team as a Front Desk Agent at our Hampton Inn hotel located in Brooklyn, Ohio. This full-time position offers shifts from 7AM-3PM or 3PM-11PM, providing a competitive rate of $16 per hour.

Job Responsibilities:Greet and assist guests with check-ins/check-outs in a friendly and efficient manner
Handle guest inquiries and provide accurate information about hotel services and amenities
Process reservations and cancellations following hotel procedures
Ensure guest satisfaction by resolving issues promptly and professionally
Maintain a tidy and welcoming lobby area

Ideal Candidate:Enthusiastic about delivering excellent customer service
Flexible with availability for morning or evening shifts
Detail-oriented and able to multitask in a fast-paced environment
Previous experience in hospitality or customer service is a plus

Perks:Employee discount on hotel room rates
Competitive hourly pay
Opportunities for growth and development
A supportive and inclusive work culture at a newly renovated Hilton property
If you're passionate about hospitality and enjoy interacting with guests, we want to hear from you Join us in creating memorable experiences for our guests at our conveniently located Hampton Inn property.

Click "Apply Now" or simply stop in to fill out an application.We look forward to welcoming you to our team
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