Front Desk Associate

4 months ago


Roanoke, United States PF Miami Developers LLC Full time

Job Type

Part-time

Description

Job Summary

As a Weekend Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional "Judgement Free" member experience All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone®. Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of

Available Shifts

Saturday 6AM - 1 PM, Sunday - 1PM - 9PM

Starting Salary

$12.00 Per Hour

Essential Duties and Responsibilities

  • Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
  • Help to promote our Judgement Free Zone® by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
  • Resolve member concerns and escalate to a Manager as needed.
  • Answer phones in a friendly manner and assist callers with their inquiries.
  • Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
  • Perform prospective member calls and tours; assessing their membership needs.
  • Execute retail transactions with accuracy and drive sales goals.
  • Resolve member concerns and escalate to a Manager as needed.
  • Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
  • Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
  • Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
  • Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.)
This role is subject to successful completion of a background check, post offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws

Requirements

Qualifications/Requirements
  • 6-12 months of experience in a customer service environment is preferred
  • Must be 18 years of age or older
  • Willing to become CPR/AED Certified (Training provided by Planet Fitness)
  • Basic computer proficiency
Physical Demands
  • Continual standing and moving throughout the club to accomplish tasks during shift.
  • Continual communicating in person or on the phone to exchange information during shift.
  • Must be able to lift up to 50 pounds.
  • Will encounter toxic chemicals during shift.
  • Frequent cleaning and sanitizing of equipment and facilities.
  • Moving self in different positions, including bending and twisting, to accomplish tasks.
More reasons to join Planet Fitness
  • On-Demand Pay
  • Free Black Card Membership
  • 401(K) Savings Plan (Eligible after required 500 hours within 6 months)
  • Employee perks and discounts
  • Engaging team-building competitions and social events


Salary Description

$12.00 Per Hour
  • Front Desk Supervisor

    2 weeks ago


    Roanoke, United States Coury Hospitality Full time

    Job Type Full-time Description JOB OVERVIEW : Supervise the daily operations of the Front Office staff to maximize revenues and profits while attaining optimal guest satisfaction. ESSENTIAL JOB FUNCTIONS : 1. Interview, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when...

  • Front Desk Coordinator

    2 months ago


    Roanoke, United States Dogtopia of Roanoke Full time

    Bring your dog to work? That's right! Dogtopia, the industry leader in dog daycare, boarding, and spa services has an immediate opening for an energetic, organized, business-minded individual that will be the first point of contact as a Front Desk Coordinator. This person should love dogs, and upon successful completion of training, you can ever bring YOUR...


  • Roanoke, United States Dogtopia of Roanoke Full time

    Bring your dog to work? That's right! Dogtopia, the industry leader in dog daycare, boarding, and spa services has an immediate opening for an energetic, organized, business-minded individual that will be the first point of contact as a Front Desk Coordinator. This person should love dogs, and upon successful completion of training, you can ever bring YOUR...


  • Roanoke, United States Dogtopia of Roanoke Full time

    Bring your dog to work? That's right! Dogtopia, the industry leader in dog daycare, boarding, and spa services has an immediate opening for an energetic, organized, business-minded individual that will be the first point of contact as a Front Desk Coordinator.This person should love dogs, and upon successful completion of training, you can ever bring YOUR...

  • Overnight Front Desk

    2 months ago


    Roanoke, United States PF Miami Developers LLC Full time

    Overnight Front DeskWho Are We: Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 66+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. Who You Are: All of our Team Members at Planet...


  • Roanoke, Virginia, United States Camping World Full time

    Key Responsibilities: Coordinate front desk activities, including answering and directing incoming phone calls. Serve as the first point of contact for customers, providing a positive and welcoming experience. Greet and direct customers to the appropriate team member(s). Assist customers with their inquiries and concerns, ensuring their needs are met. Check...


  • Roanoke, Virginia, United States Snowshoe Mountain Full time

    Job Summary:We are seeking a highly motivated and friendly Front Desk Agent to join our team at Snowshoe Mountain. As a Front Desk Agent, you will be the welcoming face for our guests, providing exceptional guest service and ensuring a memorable experience for all who visit our resort.Key Responsibilities:Learn and master our SMS and RTP systems to...


  • Roanoke, Alabama, United States Sugarbush Resort Full time

    Sugarbush Resort OverviewSugarbush Resort is a year-round destination offering exceptional skiing and riding experiences, an award-winning ski school, mountain biking, golf, disc golf, and a fully appointed Health and Recreation Center.We are seeking a Front Desk Agent to join our all-star team dedicated to delivering an unparalleled guest experience. As a...


  • Roanoke, Virginia, United States Wal-Mart Stores , Inc. Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Cashier & Front End Services Associate to join our team at Walmart. As a key member of our store team, you will play a vital role in ensuring our customers have a positive and seamless shopping experience.Key ResponsibilitiesProvide exceptional customer service, responding to customer inquiries...

  • Recreation Assistant

    4 weeks ago


    Roanoke, Virginia, United States ROANOKE-CITY OF Full time

    Job Summary:The Recreation Center Associate will be responsible for the operations of the front desk, childcare area, gymnasium, and/or weight room areas in the Roanoke Recreation Center. This role will assist in enforcing the Center's rules and regulations, supervising children in the childcare area, and performing hourly counts of all activities and...

  • Recreation Assistant

    4 weeks ago


    Roanoke, Virginia, United States ROANOKE-CITY OF Full time

    Job Summary:The Recreation Center Associate will be responsible for the operations of the front desk, childcare area, gymnasium, and/or weight room areas in the Roanoke Recreation Center. This role will assist with verifying identification, selling and maintaining memberships, collecting admission fees, answering phones, selling merchandise, checking out...


  • Roanoke, Virginia, United States Lowe's Full time

    Job Summary: We are seeking a highly skilled Department Manager to join our team at Lowe's. As a key member of our Front End Team, you will be responsible for providing supervision, coaching, and support to our Customer Service Associates.Key Responsibilities:Supervise and coach the Customer Service Associate - Front End Team to ensure excellent customer...


  • Roanoke, United States Walmart Full time

    Walmart - 4807 Valley View Blvd Nw - [Custodian / Cart Attendant / Team Member / up to $23-hr] - As a Cart & Janitorial Associate at Walmart, you'll: Ensure customers have a great first and last impression; Gather carts from the parking lot; Operate equipment to move carts from the parking lot to inside the store; Clean restrooms, salesfloor, and parking lot...


  • Roanoke, United States Walmart Full time

    Walmart - 2141 Dale Ave - [Custodian / Cart Attendant / Team Member / up to $23-hr] - As a Cart & Janitorial Associate at Walmart, you'll: Ensure customers have a great first and last impression; Gather carts from the parking lot; Operate equipment to move carts from the parking lot to inside the store; Clean restrooms, salesfloor, and parking lot as needed;...


  • Roanoke, United States Walmart Full time

    Walmart - 4950 Plantation Rd - [Custodian / Cart Attendant / Team Member / up to $23-hr] - As a Cart & Janitorial Associate at Walmart, you'll: Ensure customers have a great first and last impression; Gather carts from the parking lot; Operate equipment to move carts from the parking lot to inside the store; Clean restrooms, salesfloor, and parking lot as...


  • Roanoke, United States Walmart Full time

    Walmart - 5350 Clearbrook Village Ln - [Custodian / Cart Attendant / Team Member / up to $23-hr] - As a Cart & Janitorial Associate at Walmart, you'll: Ensure customers have a great first and last impression; Gather carts from the parking lot; Operate equipment to move carts from the parking lot to inside the store; Clean restrooms, salesfloor, and parking...


  • Roanoke, United States Walmart Full time

    Walmart - 4524 Challenger Ave - [Custodian / Cart Attendant / Team Member / up to $23-hr] - As a Cart & Janitorial Associate at Walmart, you'll: Ensure customers have a great first and last impression; Gather carts from the parking lot; Operate equipment to move carts from the parking lot to inside the store; Clean restrooms, salesfloor, and parking lot as...


  • Roanoke, Virginia, United States Lowe's Full time

    Job Summary:As a Head Cashier at Lowe's, you will be responsible for providing supervision, coaching, and support to the Customer Service Associate - Front End Team. This role requires strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer service.Key Responsibilities:Provide supervision, coaching, and...


  • Roanoke, United States Walmart Full time

    Walmart - 5350 Clearbrook Village Ln - [Custodian / Cart Attendant / Team Member / up to $23-hr] - As a Cart & Janitorial Associate at Walmart, you'll: Ensure customers have a great first and last impression; Gather carts from the parking lot; Operate equipment to move carts from the parking lot to inside the store; Clean restrooms, salesfloor, and parking...


  • Roanoke, United States Ollie's Bargain Outlet, Inc. Full time

    Ollie's Bargain Outlet - 4943 Valley View Blvd N [Retail Associate / Team Member] As a Customer Service Associate at Ollie's Bargain Outlet, you'll: Greet and acknowledge every customer as they enter and exit the store and as they approach the front end; Accurately and efficiently operate the register; Approve refunds for other Associates up to a specified...