Guest Room Attendant | St. Augustine Courtyard
2 months ago
- Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
- Handle guest complaints ensuring guest satisfaction.
- Maintains standards of quality and cleanliness throughout daily assignments.
- Observes all house and safety rules, housekeeping room procedures, and security procedures.
- Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.
- Returns and restocks cart at end of shift.
- Complete additional deep cleaning / seasonal cleaning functions as scheduled.
- Other duties as assigned.
Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.
Qualifications
- Minimum one year cleaning experience; previous hotel experience preferred.
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
- Knowledge of proper chemical handling.
- Bilingual English/Spanish a plus.
- Knowledge of local activities and attractions appropriate for clientele.
About Us
Shaner Hotel Group
Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com
About the Team
Shaner has an amazing opportunity at our Courtyard by Marriott located in St. Augustine, Florida. The Courtyard by Marriott St. Augustine blends rich texture, captivating design and the most modern conveniences in the country's oldest city. Located near I-95 at Exit 318, this St. Augustine hotel is just one mile from St. Augustine Premium Outlets and within 10 minutes of many St. Augustine attractions, including the historic downtown area, Fountain of Youth, Ponce de Leon bike trail and Alligator Farm. Relax after your trek through the past in our spacious guestrooms, which offer free high-speed Internet, deluxe Marriott bedding, a microwave, and a refrigerator. Additional amenities include a fitness center and heated outdoor pool.
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