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Business Analyst

2 months ago

Waterford, United States TRG Full time
RESPONSIBILITIES
  • Business Systems Analyst on projects across Infrastructure Services, including
    • Networking
    • Server and Workstation Services
    • Microsoft Office 365
    • VoIP Telecommunications
    • Service Center Teams.
  • Candidate must be a self-starter who takes ownership and responsibility of project assignments.
  • Elicit, analyze, specify and validate the business needs of project stakeholders, through interviewing stakeholders, and analyzing current business processes and systems.
  • Apply proven communication, analytical, and problem-solving skills to help support the project, and to ensure that deliverables are met according to specifications.
  • Data analysis, designing solutions and writing up technical requirements, testing and implementing technology solutions, conducting research, creating procedures to improve the existing systems, providing training and support to users, writing Request for Proposals and Contract Scope of Deliverables.

REQUIREMENTS
  • 5+ years experience
  • Strong experience using Microsoft 365 Productivity Suite
  • Able to successfully multi-task and prioritize work across several active projects and assignments
  • Passionate about delivering the ultimate customer experience
  • Demonstrated problem-solving skills including: identification of issues, obstacles and opportunities and development and implementation of effective solutions
  • Excellent written and verbal communication skills
  • Experience working on Infrastructure projects