Patient Care Coordinator

4 weeks ago


Madison, United States Northside Animal Hospital Full time

Overview:

Northside Animal Hospital has an exciting opportunity for

a Patient Care Coordinator (PCC) to join our team

Location: 2121 North Sherman Avenue, Madison, WI 53704

Shift Details: This is a full-time position (30+ hours/week). Weekday hours will be four 10-hour shifts starting at 7:30 am. Must also be available for 1-2 Saturday mornings per month.

Pay Range: $15.00 - $18.00/hour (based on experience)

Start Availability: August 2024

What We Are Looking For: Our Patient Care Coordinator is the liaison between the staff and our valued clients. The ideal candidate for this position requires excellent verbal communication skills to effectively convey the importance of veterinary care to clients. Strong active listening skills are essential for addressing client questions and concerns. Emotional intelligence and social awareness are highly valued traits. Additionally, the role demands the ability to multitask in a fast-paced environment.

What We Offer:

???? A dynamic and supportive team environment where collaboration and compassion are valued.

???? Opportunities for growth and advancement within our rapidly expanding practice.

???? Get the work-life balance you deserve with a great schedule

???? Competitive compensation and benefits package, including medical, dental, and vision coverage.

???? 401K plan with company match

Job Summary: The Patient Care Coordinator stays with the clients from check-in to check out, captures medical notes, creates treatment plans, coordinates treatment with technical teams, and follows up post visit.

Responsibilities:

Essential Functions:

  • Maintains and upholds the Core Values and Mission Statement of MVP.
  • Sets the stage for a great visit by contacting clients ahead of appointments to set expectations, address questions, and request specific actions.
  • Warmly welcomes clients upon their arrival and escorts them to the exam room.
  • Real-time entry of medical information provided by the veterinarian during patient exams and ensures records are updated with diagnostic results as applicable.
  • Creates, presents, and explains treatment plans in accordance with the veterinarian's directions.
  • Collaborates with the technical team to ensure the completion of the veterinarian's treatment plan within the hospital.
  • Schedules follow-up appointments and future wellness visits.
  • Ensures the fulfillment of any required prescriptions, providing explanations to clients, and coordinating delivery if necessary.
  • Clearly explains discharge instructions and addresses client inquiries.
  • Handles client checkouts and collects payments in the exam room.
  • Conducts post-visit follow-ups with clients to inquire about the well-being of their pets and communicate any diagnostic, lab, or other test results.

Additional Functions:

  • Performs other related duties as assigned.


Qualifications:

Required Knowledge, Skills and Abilities:

  • Passionate about delivering exceptional client service.
  • Genuine love and appreciation for animals.
  • Friendly, personable, and committed to ensuring client satisfaction.
  • Proficient in active listening and accurate transcription of medical information.
  • Thrive on serving and assisting people.
  • Knowledge of, or eagerness to learn, veterinary medical terminology, conditions, and interactions.
  • Strong computer literacy and typing skills.
  • Effective communication skills, both written and verbal.

Required Education and Experience:

  • High school diploma.


Preferred Education and Experience:

  • Medical terminology


Physical Requirements:

  • Prolonged periods of standing and working on a computer.
  • Ability to bend down and lift up to 40lbs unassisted.

Reasonable Accommodations
Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation in order to perform the essential functions of a position, please send an e-mail to benefits@mvetpartners.com and let us know the nature of your request and your contact information.



  • Madison, United States Williamson Health Full time

    About Our TeamAt Williamson Health, we pride ourselves on being a dynamic and compassionate healthcare team. Our commitment to excellence in patient care has earned us a reputation as one of the top healthcare systems in the region.Job Summary:We are currently seeking an experienced Registered Nurse to join our Ortho/Spine department. This role involves...


  • Madison, United States PAIN PHYSICIANS of WISCONSIN SC Full time

    Patient Care Coordinator Department: ASC or Clinic Location: ASC or Clinic Reports To: PCC Manager Employment Status: FT FLSA Status: Non-Exempt About the Employer Founded in November of 2020, Pain Physicians of Wisconsin is a group of Physicians, Nurse Practitioners, Physician Assistants, and a great group of support staff serving the southeast region of...

  • Patient Coordinator

    4 weeks ago


    Madison, United States Aspen Dental Full time

    At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Patient Coordinator, which at Aspen we call Patient...


  • Madison, United States VCA Animal Hospitals Full time

    We are seeking an experienced Client Service Representative to join our Coordinator team. At VCA Animal Hospitals, we take our mission statement – your pet’s health is our top priority and excellent service is our goal – very seriously. With every opportunity, we aim to exceed each pet owner’s expectations. We’re looking for a personable yet highly...


  • Madison Heights, United States ottobock Full time

    Summary Statement Since 4, Wright & Filippis (W&F) has built a well-earned reputation as a leader in prosthetics, orthotics, and accessibility solutions. Over yrs strong, we are committed to improving the lives of our patients. In 0, Wright & Filippis joined Ottobock Patient Care. Together, we help people maintain or regain their freedom of...


  • Madison, New Jersey, United States Atlantic Rehabilitation Institute Full time

    About the RoleThe Atlantic Rehabilitation Institute is a 38-bed inpatient acute rehabilitation hospital operated jointly with Lifepoint Rehabilitation and Atlantic Health System. We are committed to providing exceptional care and service to our patients and their families.This is an exciting opportunity to join a dynamic team of healthcare professionals who...


  • Madison Heights, United States Ottobock Full time

    Summary Statement Since 1944, Wright & Filippis (W&F) has built a well-earned reputation as a leader in prosthetics, orthotics, and accessibility solutions. Over 76yrs strong, we are committed to improving the lives of our patients. In 2020, Wright & Filippis joined Ottobock Patient Care. Together, we help people maintain or regain their freedom of movement....


  • Madison, United States UnitedHealth Group Full time

    Greet patients and conduct check-in process: Collect or verify demographic information, including key demographic fields Load or update insurance information as needed Verify eligibility and flag appointment accordingly Scan insurance card(s) Collect Care Coordinator, Patient Care, Associate, Patient, Coordinator, Health, Healthcare


  • Madison, United States BJ's Wholesale Club Full time

    Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ’s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we’re committed to providing outstanding service...


  • Madison, Wisconsin, United States SSM Health Full time

    Key Responsibilities:As a Surgical Technologist at SSM Health, your primary responsibilities will include preparing the Operating Room for procedures, handling instruments during surgeries, and communicating patient information to Registered Nurses.You will work collaboratively with healthcare professionals to implement an individualized plan of care for...


  • Madison, Wisconsin, United States UW Health Rehabilitation Hospital Full time

    Benefits and OpportunitiesWe offer a competitive benefits package, including PTO plan, 401k + Match, and insurance coverage. Our employees also enjoy low therapist-to-patient ratios, which enable them to focus on delivering high-quality care to each patient.Additionally, our hospital offers tuition assistance/reimbursement, professional development and...


  • Madison, United States Fresenius Medical Care Full time

    Fitchburg Clinic Entry level, Will Train in Dialysis Full Time 40 hours a week 4 - 10 hour shifts Clinic open Mon to Sat: Mon, Wed, Fri - 430am to 10pm Tues, Thurs, Sat - 430am to 5pm Competitive Pay! PURPOSE AND SCOPE: Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct...


  • Madison, Wisconsin, United States SSM Health Full time

    About the RoleWe are seeking a highly organized and detail-oriented individual to join our team as a Patient Scheduling Coordinator. In this role, you will be responsible for communicating with patients and staff to accurately schedule procedures and gather necessary demographic, insurance, and clinical information.Key Responsibilities:Gather patient...


  • Madison, United States Fresenius Medical Care Full time

    PURPOSE AND SCOPE: Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with organization policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies. Responsible for...


  • Madison, United States Fresenius Medical Care Full time

    PURPOSE AND SCOPE: Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with organization policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies. Responsible for...


  • Madison, Wisconsin, United States SSM Health Full time

    Work Environment: As a Surgical Tech at SSM Health, you will be working in a dynamic and supportive environment that values teamwork, innovation, and excellence. Our state-of-the-art facilities are equipped with the latest technology and tools, enabling you to focus on delivering high-quality patient care. You will have opportunities to collaborate with...


  • Madison, United States BJ's Wholesale Club Full time

    Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, were committed to providing outstanding service and...


  • Madison, United States Dental Health Associates of Madison Full time

    Job DetailsJob Location South - Fitchburg, WI Position Type Full Time DescriptionPatient CoordinatorJob Title: Front Desk Receptionist/Patient Coordinator Location: Fitchburg/South, WI - Perio/Endo Job Description Dental Health Associates of Madison (DHA), a trusted, doctor-owned practice with over 50 years of service to the Madison community, is seeking a...


  • Madison, United States Dental Health Associates of Madison Full time

    Job DetailsJob LocationSouth - Fitchburg, WIPosition TypeFull TimeDescriptionPatient CoordinatorJob Title: Front Desk Receptionist/Patient CoordinatorLocation: Fitchburg/South, WI - Perio/EndoJob DescriptionDental Health Associates of Madison (DHA), a trusted, doctor-owned practice with over 50 years of service to the Madison community, is seeking a Patient...


  • Madison, United States CenterWell Full time

    Job DescriptionWe are seeking a Medical Assistant to join our Clinical Care Team at CenterWell Senior Primary Care.Role Summary:As a Medical Assistant, you will play a vital role in providing patient care and supporting our healthcare providers. Your primary responsibilities will include performing pre-visit planning, managing provider schedules, obtaining...