Clinic Receptionist

4 weeks ago

Waterloo, United States Trinity Health Full time
Employment Type:
Full timeShift:

Description:
Acts as a receptionist, greeting patients and visitors. Interviews and registers new and established patients. Schedules patients for appointments in the computer system. Performs all point of service collection activities which include co-pays, ROA's, self pay, high risk accounts, and balancing of cash drawers. Incorporates customer service standards when interacting with the colleagues and/or consumers. Conducts insurance verification utilizing Real time eligibility. Acts as a collaborating member of the Medical Group. Adheres to MercyOne's performance expectations and performs all defined services and other related duties in accordance with the mission, vision, values, and culture of MercyOne.
What you will Do:
  • Greets patients and visitors
  • Interviews patients to verify information and enters data in the computer system.
  • Conducts Insurance verifications, scans insurance cards and enters/updates computer system
  • Schedule appointments for patients
  • Collects payment of co pays, balance due, etc.
  • Updates database consistently
Hours/Schedule: 72 hours biweekly / .9FTE

Minimum Qualifications:
  • High School Degree or GED required.
  • Completion of Medical Secretary program preferred.
  • One year of experience in a clinic setting preferred.
  • Requires the ability to read, write and understand the English language, and communicate effectively with consumers and colleagues while performing their job duties.
Position Highlights and Benefits:
  • Personalized health insurance plans
  • Health coverage effective on day one of employment
  • Retirement plan with company match
  • Paid time off
  • Employee Assistance Program (EAP) & Wellness programs
Ministry/Facility Information:

MercyOne Northeast Iowa provides expert health care to eight counties. MercyOne Northeast Iowa provides excellent, personalized care close to home to the communities in the Cedar Valley. With 491 licensed beds between the three medical centers, each providing 24-hour emergency lifesaving care, MercyOne is there for you in critical moments:
  • MercyOne Waterloo Medical Center, an Area Level III Trauma Center and an accredited chest pain center
  • MercyOne Cedar Falls Medical Center, Community Level IV Trauma Designation
  • MercyOne Oelwein Medical Center, Community Level IV Trauma Designation

With more than 2,500 colleagues, MercyOne is one of the largest employers in Northeast Iowa.

MercyOne Medical Group - Northeast Iowa is made up of more than 30 primary care, pediatric, internal medicine and specialty clinics located throughout Black Hawk, Bremer, Buchanan, Benton, Butler, Fayette and Tama counties.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

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