Veterinary Client Service Representative

3 weeks ago


Portage, United States VCA Animal Hospitals Full time

Client Service Representative

VCA Portage Animal Hospital has been providing excellent veterinary care to the Portage, MI community as an AAHA-Accredited Hospital for over 50 years. Our staff, led by medical director Dr. Emily Browning and hospital manager Chelsea Hopwood, has decades of experience and provides care in a beautiful facility as part of the VCA family of hospitals.

We are seeking an experienced Client Service Representative to join our team.

At VCA Animal Hospitals, we take our mission statement your pets health is our top priority and excellent service is our goal very seriously. With every opportunity, we aim to exceed each pet owners expectations.

Were looking for a personable yet highly professional service extraordinaire to join us in delivering our mission to our clients and their pets.

Why We Need You

As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:

Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.

Scheduling and confirming appointments.

Placing outbound calls for follow-ups and reaching out to prospective clients.

Presenting and explaining fees, including processing payments.

Recommending, selecting, and obtaining products and services, including prescriptions.

Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).

Managing medical records, charts, reports and correspondence.

Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all timesboth inside and outside.

**If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.**

**Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more**

**The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)**

**We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at** **vcacareers.com**



  • Portage, United States Community Veterinary Partners Full time

    Job DescriptionJob DescriptionCoyne Veterinary Center - Portage seeks customer service focused individual to join their growing reception team! The primary job for a receptionist is to exceed our client’s expectations for outstanding client service while creating a warm and welcoming impression. A good receptionist is a “people person” who enjoys...


  • Portage, United States Community Veterinary Partners Full time

    Coyne Veterinary Center - Portage is seeking an experienced Veterinary Technician or Veterinary Assistant to join our team! At Coyne, our goal is to provide excellent veterinary services to the community and do everything possible to help those in need. We are a full-service state-of-the-art animal hospital located in Portage, IN. Each one of our employees...


  • Portage, United States Community Veterinary Partners Full time

    Job DescriptionJob DescriptionCoyne Veterinary Center- Portage is seeking an experienced Veterinary Technician or Veterinary Assistant to join our team! At Coyne, our goal is to provide excellent veterinary services to the community and do everything possible to help those in need. We are a full-service state-of-the-art animal hospital located in Portage,...

  • Vet Assistant

    3 days ago


    Portage, United States Community Veterinary Partners Full time

    Job DescriptionJob DescriptionCoyne Veterinary Center - Portage seeks experienced veterinary assistant to join our team!The primary job for a veterinary assistant is to exceed our client's expectations with exceptional patient care. The assistant is the veterinarian's primary support. He/she is routinely entrusted with patient assessments,...


  • Portage, United States AtWork Group Full time

    We are seeking a professional customer service representative to join a small office!As the customer service representative, you'll be the ambassador of our client's office, and the navigator of incoming inquiries. From warmly greeting guests to managing the influx of calls, you'll be the first line of the customer experience. Your...


  • Portage, United States AtWork Group Full time

    We are seeking a professional customer service representative to join a small office!As the customer service representative, you'll be the ambassador of our client's office, and the navigator of incoming inquiries. From warmly greeting guests to managing the influx of calls, you'll be the first line of the customer experience. Your...


  • Portage, United States AtWork Group Full time

    We are seeking a professional customer service representative to join a small office! As the customer service representative, you'll be the ambassador of our client's office, and the navigator of incoming inquiries. From warmly greeting guests to managing the influx of calls, you'll be the first line of the customer experience. Your Responsibilities:...


  • Portage, United States AtWork Group Full time

    We are seeking a professional customer service representative to join a small office!As the customer service representative, you'll be the ambassador of our client's office, and the navigator of incoming inquiries. From warmly greeting guests to managing the influx of calls, you'll be the first line of the customer experience. Your...


  • Portage, United States AtWork Group Full time

    We are seeking a professional customer service representative to join a small office!As the customer service representative, you'll be the ambassador of our client's office, and the navigator of incoming inquiries. From warmly greeting guests to managing the influx of calls, you'll be the first line of the customer experience. Your...

  • Portage Wisconsin

    5 days ago


    Portage, United States Amerivet Services LLC Full time

    Portage - Lodi Veterinary Care is seeking a full-time associate veterinarian to join our collaborative hospital team. We value the balance between professional and personal fulfillment within our team and are looking for full-time Small Animal candidates that share that value. We take great pride in providing high quality patient and client care. Services...


  • Portage, United States Diversified Insurance Group Full time

    Job DescriptionJob DescriptionBe a part of Phillip R Davis & Associates Insurance Agency, where we prioritize unparalleled customer service and a positive work environment. Located in the heart of Portage, Michigan, our team is dedicated to providing personalized service and building lasting relationships with our clients. Join our team as a Personal Lines...


  • Portage, United States Castle Subaru Full time

    At Castle Automotive Group, **we have openings for entry-level and experienced Customer Care Representatives for both our sales and service departments**. We truly believe that our team members are the driving force behind our success and are committed to delivering the greatest customer experience every day. **Responsibilities** * Answer customer calls and...


  • Portage, United States Adecco Full time

    Company Overview: Our client, a leading provider of high-quality hot pressed steel and pickled steel solutions for industrial applications, is seeking a driven and experienced Regional Sales Representative to join their dynamic team. With a commitment to innovation, excellence, and customer satisfaction, our client is revolutionizing the steel...


  • Portage, Michigan, 49024, Kalamazoo County, MI, United States AtWork Group Full time

    We are seeking a professional customer service representative to join a small office!As the customer service representative, you'll be the ambassador of our client's office, and the navigator of incoming inquiries. From warmly greeting guests to managing the influx of calls, you'll be the first line of the customer experience. Your...


  • Portage, United States Northwestern Mutual Full time

    Our Portage District Office seeks new Financial Representatives to join our growing and highly productive practice. We specialize in recruiting “career changers” - these are professionals who have experienced success in one industry and may feel capped where they are and open to translating their skillset elsewhere. No financial advising experience is...


  • Portage, United States CareLinc Medical Equipment & Supply Co LLC Full time

    Job Type Full-time Description Who We Are: CareLinc Medical Equipment is an industry leading supplier of medical equipment in the region. We have 700+ employees spread over 5 states, and our growth is not slowing down! Through years of growth and development, CareLinc has added vital services and dedicated support teams to help our customers to the best of...

  • Customer Service

    1 day ago


    Portage, United States Pro Disposal Full time

    Customer Service Representative Pro Disposal Inc. collects trash and recycled materials in the Central Pennsylvania Region. Currently, we operate out of four regions of Portage, Johnstown, Altoona, and Philipsburg and serve customers in eight counties. We are seeking a well-spoken and professional Customer Service Representative to help fulfill the needs of...


  • Portage, United States Spherion Full time

    We are seeking a dedicated individual to join our team as a Customer and Sales Representative Satisfaction Specialist. In this role, you will be responsible for ensuring total customer and sales representative satisfaction in order management processes. You will provide prompt and quality service and support to sales regions across various areas, including...

  • Customer Service

    4 days ago


    Portage, United States Dan Bizik - State Farm Full time

    Job DescriptionJob DescriptionSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Insurance Customer Service / Sales Representative - State Farm Agent Team Member. Must have or be able to obtain an active Property and Casualty licesne. We seek an licensed energetic professional interested in helping our...


  • Portage, United States Strykermeded Full time

    **Associate Customer Service Representative- 10:30am-7pm** **Portage, MI, US** **COVID-19 vaccination requirements** Stryker is driven to work together with our customers to make healthcare better. In order to fulfill our commitment as a federal contractor, while focusing on the health and safety of our employees and those that we serve, Stryker is...