Associate Lead Software Engineer- L2 Support

4 weeks ago


California, United States Greater Giving Full time

(7+ Yrs) Technical Skill set Mandatory: COBOl, JCL, DB2, VSAM Good to have – IMS and CICS Tools – CA-7 or similar, File-manager or Similar, Endevor or Similar Behavioral Skills: Excellent verbal and written communication skills (English) and interpersonal skills with a proven ability to collaborate with a team. Analytical and problem-solving skills. Organizational skills and attention to detail. Roles and Responsibilities: Participate in business enhancements on the system (Back-end – Mainframe), back-end processing, and ancillary systems. Will manage team releases and coordinate with internal customers on platform operations Provide second-level support for Global internal teams related to system (Back-end – Mainframe), back-end processing, and ancillary systems. Research inquiries within the System. Will assist in the creation and maintenance of System’s Operations procedures and processes Work on assignments requiring considerable initiative. Understand the implications of work and make recommendations for solutions. Will be available to provide 24/7 on-call support. analyzing the abends and Issues passed on by the L1 team Will establish and maintain critical relationships with internal and external customers to ensure work products are delivered promptly Will drive initiatives, collaborate with other teams, and resource

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