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Sales Associate

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Hinsdale, United States Runnings Full time

The Sales Associate is responsible to assist customers throughout the retail store. The primary function of the Sales Associate is to provide excellent customer service. We have many departments throughout the store that the Sales Associate could be assigned to. This may include greeting customers in the store, cashier responsibilities, answering product related questions, product assembly, general housekeeping, and other duties as assigned by manager.ORGANIZATIONAL RELATIONSHIPSThe Sales Associate reports directly to the Store Manager.The Sales Associate has no direct supervisory authority.ESSENTIAL FUNCTIONS AND RESPONSIBILITIESGreet customers as they shop in the retail store, assisting with customer service questions.Price store merchandise and make price changes as requested by store management.Stock and face merchandise on shelves as requested by store management.Assist in receiving freight and organize incoming products as directed by store management.Responsible for assisting in cycle counts.Answer incoming telephone calls and handle appropriately.Handle customer transactions utilizing KCX cash register system.Responsible for accurate cash handling.Responsible for handling customer returns.OTHER DUTIESHousekeeping dutiesOther duties as assignedMENTAL AND PHYSICAL REQUIREMENTSExcellent customer service skills requiredFrequent lifting up to 50 poundsLong periods of standingFrequent bending and twistingEDUCATION, TRAINING AND EXPERIENCEHigh School Diploma or GED preferredWORKING ENVIRONMENT AND CONDITIONSRetail store environmentCold and warm conditionsIrregular work scheduleEQUIPMENT AND TOOLSComputer Calculator Cash register-scannerTelephone FaxCopy machineComputer Software and networkThe specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The company recognizes that an individual with a disability may require an accommodation to enable him/her to successfully perform a job function. Consideration will be given to reasonable accommodations.