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Senior Knowledge Analyst

2 months ago

Atlanta, United States Boston Consulting Group Full time

WHAT YOULL DO

As a Senior Knowledge Analyst (SKA) In a Client Focused role within BCGs Travel, Cities and Infrastructure Practice Area, you will work in a growing global team, delivering value to clients via individual expertise and/or institutionalized knowledge assets (products, tools, data, workshops, frameworks, surveys, domain-specific data and related expertise, etc.). You will contribute on cases and proposals by contributing relevant analysis and insights and help case teams create strong impact for the client. While contributing to client cases, workshops and proposals, occasional travel to serve clients onsite during staffing assignments is expected to understand client requirements, and design / develop solutions.

You will support commercialization efforts for the topic/sector working, in conjunction with business leaders, through contributing analysis and insights to proposals, client workshops and marketing materials. Additionally, as a Senior Knowledge Analyst, you will contribute to developing intellectual property & assets for the business and assist in onboarding and training junior colleagues based on your topic/sector expertise.

Specifically, you will be part of the Travel, Transport Infrastructure and Leisure (TTL) sector where you will help work on Lodging & Leisure topics. You will work across hotels, cruise lines, theme parks, and more. The TTL sector works with clients on a wide variety of topics, including strategy, sales and distribution, people and organization, operations, digital operations, business transformation, digital transformation, pricing and revenue management, marketing, branding and loyalty, and social impact and sustainability.

YOURE GOOD AT

  • Operating comfortably in a client-facing role, managing demanding internal and external clients in a time-limited and problem-solving environment
  • Building strong relationships and demonstrating ability to bring value to teams at all stages of business development and case work; at times leading business development and proposal work
  • Managing and communicating with senior internal and external stakeholders and demonstrating the ability to present and engage your audience effectively
  • Solving client problems through formulating relevant research and/or analytical approaches in specific areas of expertise; incl. developing structured, clear and engaging stories and materials for clients
  • Being a self-starter with strong, flexible work ethic with the ability to work autonomously and independently in a global and multicultural team
  • Working and teaming collaboratively in a group dynamic (often virtual) with proficiency in agile ways of working
  • Operating effectively in a matrix organization and having the ability to navigate complexity and ambiguity
  • Quickly adapting to new and innovative ideas, picking up complex concepts and understanding international development trends and issues across a range of topics and sectors

YOU BRING (EXPERIENCE & QUALIFICATIONS)

  • 2+ years of experience in hospitality required; candidates with consulting experience strongly preferre
  • In lieu of consulting experience, 3+ years minimum industry experience required; 4-6+ years of industry experience strongly preferred. Candidates with strong knowledge of and experience in core hospitality topics such as commercial strategy, marketing and sales, loyalty, revenue management, operations, partnerships, or product management at travel operators (hotels, cruise lines, etc.) highly preferred
  • Bachelors Degree required (advanced degree preferred)
  • Fluency in English
  • Proficiency in PowerPoint
  • Strong business acumen and problem-solving capabilities
  • Strong written and verbal communication skills

YOULL WORK WITH

As a Client Focus KT, you will work face to face with clients and with BCG Project Leaders, Associates and Consultants. In the period between cases, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up a diverse pool of knowledge positions that allow us to pursue exciting, innovative knowledge careers.

WHO WE ARE

BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the worlds best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible-and unlocking your potential to advance the world. Knowledge@BCG consists of the Knowledge Team (KT), Data & Research Services (DRS) and Knowledge & Collaboration Solution (KCS). KT is a group of experts within respective fields or areas providing industry, functional and geographic expertise to consulting teams. KT members are aligned to Practice Areas, sometimes serving as members of case or project teams. KT offers insight into a topic or function derived from BCGs knowledge base and case/project experience. The members of our DRS team work alongside consulting team colleagues to bring advanced research capabilities to support projects and clients. KCS team is a cross-functional team equipping BCGers with internal and external knowledge resources and digital collaboration tools, enabling them to work smarter and with increased productivity

EQUAL OPPORTUNITY

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.PDN-9c461b37-f06b-40fb-9a64-d676f3b000f8

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