Design Sales Associate Featured Lutherville-Timonium, Maryland
2 months ago
At Floors Etc. you won't just find a career. You'll find an environment that promotes growth and knowledge while allowing you to impact the lives of others by providing customers with beautiful homes and businesses. Learn from some of the best in the industry, our work can be seen in some of the most prestigious sites around Maryland and Northern Virginia.
Responsibilities of the Design Sales Associate include:
Sell flooring, including installations
Keep up-to-date on the wide select of floors we have to offer along with the benefits and warranties provided by each
Provide outstanding customer service
Meet with clients in the showroom
Coordinate job measures and estimates
Write proposals
Write sales orders
Work with Admin to create work orders, job schedules, etc
Help work through, and follow-up after, the completion of each job
Be involved and responsible for each job and the process
Visit job sites to make sure the installation process is smooth
Coordinate with accounting to make sure that all job payments are collected
Build client relationships
Network regularly, and work effectively, with other store employees
Use computer database to research the availability of merchandise and to process orders
Follow up in a timely and professional manner with all customers on requests and/or concerns
Assist customers with flooring choices (explain features/benefits, etc.)
Meet or exceed all required sales goals and metrics
Competencies
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Provide outstanding customer service and demonstrates that the customer always comes first.
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Displays a positive, constructive, “can do” attitude.
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Uses sound judgment and discernment skills.
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Takes ownership for one’s own performance, and is actively engaged in becoming proficient at their job.
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Ability to understand how one’s tasks and responsibilities are related to other departments, the company business, and the local flooring industry.
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Works diligently and thrives in a fast paced work environment.
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Projects maturity and professionalism.
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Demonstrated poise, tact and diplomacy.
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Strives to proactively identify potential problems and offers or suggests effective solutions .
Work environment
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This position is on-site in Timonium MD, with travel to client sites in the VA, DC, MD region.
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Workdays are Monday through Friday. Weekend work will be required.
Physical Demands
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Operate a computer and other office productivity machinery.
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Occasionally move product boxes up to 20 pounds for various needs.
Travel required
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30% travel required.
Required qualifications
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Ability to read and understand plans
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Proficient with Microsoft Office, RFMS or other estimating software
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Strong technical knowledge of flooring
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Project Management experience
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