Guest Service Representative
4 weeks ago
**Job Number** 24057383 **Job Category** Rooms & Guest Services Operations **Location** The Westin Copley Place Boston, 10 Huntington Ave, Boston, Massachusetts, United States **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Welcome to our family** As a world-class leader in the travel industry, there’s no better place to make your mark. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Here, you will find a place where your personality and ideas are as appreciated as the work you do. Each day will open your mind to a world of possibilities, growth opportunities and the chance to meet people from all corners of the globe. **The impact you’ll make** No matter whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence. **What you’ll do** + Organize, confirm and process guest check-ins/ check-outs and adapt for any changes + Secure payment, verifying and adjusting billing as needed + Provide guests with room and hotel information, directions, amenities and local interests + Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff + Complete cashier and closing reports, counting the bank at the end of each shift securely + Accept and record wake-up calls, delivering to the right department + Communicate any emergency, lost item or theft to proper security staff and/or authorities + Keep contingency lists in case of emergency and communicate any necessary messages **Perks you deserve** We’ll support you in and out of the workplace by offering: + Team-spirited coworkers + Encouraging leadership + Support to live a life of wellbeing and happiness + Opportunities to serve and give back to the community + Discounts on hotel rooms, gift shop items, food and beverage + Recognition programs **What we’re looking for** + A warm, people-oriented demeanor + A team-first attitude + A gift for paying attention to the smallest details This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. **You’re welcomed here** Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you’re important to us. You’ll make an impact in your role, and for that, you’ll be appreciated and valued. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._ At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing globalteam, and **become** the best version of you.
-
Guest Service Representative
15 hours ago
Boston, United States Au Bon Pain Full timeThis position contributes to Au Bon Pain's success by ensuring ABP guest service and caf standards are met and exceeded. Hourly team members accomplish this by consistently exceeding our guest's expectations, providing delicious food and engaging service in an energized environment. The Guest Service Representative is expected to learn all positions in the...
-
Guest Service Representative
1 week ago
Boston, United States Marriott International Full timeJob Number 24080621 Job Category Rooms & Guest Services Operations Location W Boston, 100 Stuart St, Boston, Massachusetts, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests,...
-
Guest Service Representative
1 week ago
Boston, United States W Boston Full timeJob Number 24080621Job Category Rooms & Guest Services OperationsLocation W Boston, 100 Stuart St, Boston, Massachusetts, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOrganize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and...
-
Guest Service Representative
2 weeks ago
Boston, Massachusetts, United States W Boston Full timeJob Number Job Category Rooms & Guest Services OperationsLocation W Boston, 100 Stuart St, Boston, Massachusetts, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOrganize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and...
-
Guest Service Representative
7 days ago
Boston, United States Marriott International Inc Full timeJob Number 24080621 Job Category Rooms & Guest Services Operations Location W Boston, 100 Stuart St, Boston, Massachusetts, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes,...
-
Boston, Massachusetts, United States findojobs Full timeWe are looking for a capable Hozpitality - Guest Service Representative to join our amazing team at Marriott in Boston, MA.Growing your career as a Full Time Hozpitality - Guest Service Representative is an outstanding opportunity to develop excellent skills.If you are strong in time management, adaptability and have the right drive for the job, then apply...
-
Boston, United States findojobs.us Full timeWe are looking for a capable Hozpitality - Guest Service Representative to join our amazing team at Marriott in Boston, MA.Growing your career as a Full Time Hozpitality - Guest Service Representative is an outstanding opportunity to develop excellent skills.If you are strong in time management, adaptability and have the right drive for the job, then apply...
-
Guest Service Representative
4 weeks ago
Boston, Massachusetts, United States Courtyard Boston DowntownTremont Full timeJob Number Job Category Rooms & Guest Services OperationsLocation Courtyard Boston Downtown, 275 Tremont Street, Boston, Massachusetts, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementWelcome To Our FamilyAs a world-class leader in the travel industry, there's no better place to make your mark. If you...
-
Guest Service Representative
1 week ago
Boston, United States Marriott International Full timeJob Number 24057383 Job Category Rooms & Guest Services Operations Location The Westin Copley Place Boston, 10 Huntington Ave, Boston, Massachusetts, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management Welcome to our family As a world-class leader in the travel industry, there's no better place...
-
Guest Service Associate
6 days ago
Boston, United States Massachusetts Convention Center Authority Full timeSummary: As assigned, Guest Services Associate (“GSA”)/ Lawn on D Ambassador is responsible providing excellent customer service to our clients and visitors under the guidance of the Guest Services Manager Essential Duties & Responsibilities:The Guest Services Manager may designate various other activities. The following statements are intended to...
-
Guest Services Staff
2 weeks ago
Boston, Massachusetts, United States teamworkonline Full timeFor more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises,...
-
Guest Services Staff
4 weeks ago
Boston, Massachusetts, United States teamworkonline Full timeFor more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises,...
-
Agent - Guest Service>
4 weeks ago
Boston, United States Hilton Hotels Corporation Full timeHilton Hotels - JobID: HOT0AGOD [Front Desk Agent / Concierge] As a Guest Service Agent at Hilton, you'll: Greet guests and complete the registration process; Assist guests with check-out; Demonstrate a thorough knowledge of hotel information; Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy; Respond to guest...
-
Guest Service Agent
7 days ago
Boston, United States Four Seasons Hotels & Resorts Full timeAbout Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world cr Guest Service, Agent, Service, Hotel, Guest Room, Retail
-
Overnight Guest Services Agent
1 week ago
Boston, United States Highgate Hotels, Inc. Full timeThe Overnight Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities Greet and w Guest Service, Guest, Agent, Overnight, Hotel, Operations
-
Guest Communication/Reservations Specialist
1 week ago
Boston, United States Four Seasons Hotels & Resorts Full timeAre you excited about acting as a main voice of the hotel and proving exceptional quality service to the hotel guest? It is more than speaking with the guest, but rather ensuring guest stays is flawless and representing as an ambassador of guest comm Reservations, Guest, Communication, Communication Specialist, Specialist, Hotel
-
Guest Services Staff
7 days ago
Boston, United States Aeg Worldwide Inc Full timeWork at AEG **Guest Services Staff - Bowery Presents** * **Box Office Attendant** * **Guest Services Staff** * **Guest Services Supervisor** * **Merchandise Seller** * **Usher/Ticket Taker** **SUMMARY** The **Box Office Attendant** is responsible for communicating information regarding the location, event, seating options, price structures, and other...
-
Guest Support Services
6 days ago
Boston, Massachusetts, United States Boston Medical Center Full timePOSITION SUMMARY:Under direct supervision of the Telecommunications/Operator Services Manager, operates the hospital's telephone paging, alert and contingency recall systems. Provides patient, services and staff related information to the general public, patients, hospital staff and maintains on-call/rotation schedule for clinical staff.Provides visitor...
-
Guest Services Staff
2 weeks ago
Boston, United States AEG Worldwide Full timeFor more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises,...
-
Guest Services Staff
21 hours ago
Boston, United States AEG Full timeIn order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present...
