Lead Analyst, Customer Supply Chain Initiatives

2 weeks ago

Bentonville, United States The J. M. Smucker Company Full time
Your Opportunity as the Lead Analyst Customer Supply Chain Initiatives

The Lead Analyst role will be responsible for developing, implementing, and monitoring, collaborative solutions with customers through their strong understanding of end-to-end supply chain, data analytics, project management and continuous improvement practices.

Location: Bentonville, Arkansas

Work Arrangements: Hybrid, 30% in office expectations

In this role you will:
  • Provide project management and analytics as it relates to customer supply chain improvement opportunities, such as:
  • Develop a comprehensive understanding of the end-to-end supply chain (Internal & External)
  • Identify opportunities to leverage existing Smucker supply chain capabilities
  • Leverage data analytics to improve service metrics while growing sales
  • Deliver proactive supply chain solutions that attain key performance metrics (Instock, On Time, In Full)
  • Understand the anticipated impact of recommendations to both Smucker and Customer Supply Chains
  • Monitor and measure results of implemented changes
  • Develop key task and project plans for timely completion of goals
  • Identify, design, and deliver supply chain solutions that balance cost & service to create a collaborative environment between our customers and JM Smucker
  • Build effective cross-functional working relationships to achieve established shared goals or objectives
  • Identify project risks and develop of contingency plans as necessary
The Right Place for You

We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.

What we are looking for:

Minimum Requirements:
  • Bachelor's degree in Business, Supply Chain, or related field
  • 3+ years of progressive business experience
  • Intermediate or advanced experience with Data visualization tools
  • Intermediate or advanced experience with Microsoft products
  • Detail oriented, organized and ability to multi-task
Additional skills and experience that we think would make someone successful in this role:
  • Intellectual Curiosity: Seek to learn, ideate, innovate, implement
  • Analytical Thinking: The ability to collect, organize, analyze, and disseminate significant amounts of information in a logical, systematic, sequential approach
  • Customer Service Orientation: The ability to demonstrate concern for satisfying one's internal and external customers
  • Written & Oral Communication: The ability to effectively express oneself in speech and via written word throughout all levels of the organization.
  • Proven ability to work independently and as part of a team, including cross-functional groups
Learn more about working at Smucker:
  • Our Total Rewards Benefits Program
  • Our Thriving Together Philosophy Supporting All Impacted by Our Business
  • Our Continued Progress on Inclusion, Diversity and Equity


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