Eligibility Advocate Lead

1 month ago

Fredericksburg, United States Revecore Full time

Ready to make a difference for hospitals with this Eligibility Advocate Lead role? Start your next chapter at Revecore For over 25 years, Revecore has been at the forefront of specialized claims management, helping healthcare providers recover meaningful revenue to enhance quality patient care in their communities. We're powered by people, driven by technology, and dedicated to our clients and employees. If you're looking for a collaborative and diverse culture with a great work/life balance, look no further.

Revecore Perks:

  • Our medical, dental, vision, and life insurance benefits are available from the first day of employment
  • Our Employee Resource Groups build community and foster a culture of belonging and inclusion
  • We match 401(k) contributions
  • We offer career growth opportunities
  • We celebrate 12 paid holidays and generous paid time off
Location: Fredericksburg, VA (Onsite)

The Role: Eligibility Advocate Lead

The Eligibility Advocate Lead will act as a subject matter expert, assisting the department manager in providing guidance, coaching and solutions to the MWHC Advocate team. As an Advocate Team, the Eligibility Advocates and Lead will assist uninsured and underinsured patients secure healthcare benefits by conducting screening applications on patient referrals received from the hospital. Advocates effectively assist patients in securing medical coverage by screening referred patients and coordinating the application process through successful approval and invoicing. Advocates follow-up with social service agencies and other third-party eligibility services to ensure payment for the hospitals and satisfaction for the patients.

As an Eligibility Advocate Lead, you will:
  • Provide coaching, training, and solutions to the Advocate team on a daily basis
  • Understand and perform all general responsibilities of an Eligibility Advocate (patient eligibility screenings, Medicare, Medicaid, and documentation requirements)
  • Maintain an active eligibility caseload, as necessary and serve as the backup during absences and vacancies
  • Leverage eligibility knowledge and expertise to develop solutions to identified problems
  • Serve as a mentor for Eligibility team members
  • Identify training needs to ensure the team is efficient and effective
  • Be responsible for distributing information to team members and other applicable staff pertaining to updates of all state and federal programs, as the subject matter expert
  • Possess strong customer service and decision-making skills
  • Demonstrate strong organizational skills and keeping track of and structuring various tasks as instructed by the manager
  • Lead by example; Follow all policies and procedures put in place by the Company and medical facility
  • Obtain daily census to ensure that all Inpatients are screened
  • Review facility email to ensure that all referrals are screened, and applications completed as applicable
  • Motivate and inspire the team by creating an environment that promotes positive and effective verbal and nonverbal communication, encourages teamwork, and demonstrates flexibility
  • Report performance issues to the team Manager as applicable and participate in necessary counseling
  • Perform Quality Account Reviews monthly for team members
  • Travel to designated satellite facilities as needed / required
  • Comply with all state and federal regulations and company policies that include, but are not limited to attendance, performance, patient privacy, system security and safety
  • Work directly with the department Manager to establish and deliver on customer expectations
You will be successful if you have:
  • High school diploma or general education degree (GED).
  • Previous leadership experience
  • Two to five years of related experience such as advocacy and customer service and/or training; or equivalent combination of education and experience
  • Case management experience and working knowledge of State and Federal programs such as Medicaid and Social Security Disability, is a plus
  • Experience with hospital billing systems (Meditech, EPIC, Allscripts, etc.) desired.
  • Past advocacy experience or experience with helping others through enrollment processes is a plus
  • Must be comfortable working directly with patients in an inpatient hospital room environment, including behavioral health patients.
  • Ability to capture heavy documentation requirements quickly and accurately in both the company and hospital computer systems.
  • MS Office proficiency
  • Strong typing and documentation skills
  • Exemplary customer service
  • Strong written and verbal communication skills
  • Strong time management and organizational skills


Revecore is an equal opportunity employer that does not discriminate based on race, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin, age, disability status, veteran status, genetic information, or any other legally protected status.

We believe that a diverse workforce fosters innovation and creativity, enriches our culture, and enables us to better serve the needs of our clients and communities. We welcome and encourage individuals of all backgrounds, perspectives, and abilities to apply.

  • Lead Software Engineer

    2 weeks ago

    Fredericksburg, Virginia, United States Capital One Full time

    Job Title: Lead Back End EngineerCapital One is seeking a highly skilled Lead Back End Engineer to join our team. As a key member of our engineering team, you will be responsible for leading a portfolio of diverse technology projects and a team of developers with deep experience in distributed microservices and full stack systems.Key Responsibilities:Lead a...

  • Downsizing Team Lead

    1 month ago

    Fredericksburg, Virginia, United States Caring Transitions Full time

    Job Title: Downsizing Team LeadCaring Transitions Fredericksburg is seeking a highly organized and compassionate individual to lead our downsizing team. As a Downsizing Team Lead, you will be responsible for overseeing the organizing and sorting of household items for liquidation, resettlement, and online estate sales.Key Responsibilities:Lead the team in...

  • Customer Service Lead

    1 month ago

    Fredericksburg, Virginia, United States Burlington Full time

    Customer Service Lead Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Lead. As a key member of our store team, you will be responsible for delivering exceptional customer service, leading by example, and inspiring your colleagues to do the same.Key Responsibilities:Model company core...

  • Lead Software Engineer

    6 days ago

    FREDERICKSBURG, United States Capital One Careers Full time

    Locations: VA - McLean, United States of America, McLean, VirginiaLead Software Engineer - iOSDo you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and...

  • LEAD SOFTWARE ENGINEER

    4 weeks ago

    Fredericksburg, United States Capital One Full time

    77 West Wacker Dr (35012), United States of America, Chicago, IllinoisLead Software EngineerDo you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and...

  • A Lead Software Engineer

    2 weeks ago

    FREDERICKSBURG, United States Capital One Full time

    West Creek 1 (12071), United States of America, Richmond, VirginiaLead Software EngineerDo you love building and pioneering in the technology space? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who solve real problems and meet real customer needs.  We are seeking Full Stack Software Engineers who are passionate...

  • LEAD DATA ENGINEER

    4 weeks ago

    Fredericksburg, United States Capital One Full time

    Center 1 (19052), United States of America, McLean, VirginiaLead Data EngineerDo you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative,inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who...

  • AP Team Lead

    2 weeks ago

    Fredericksburg, Virginia, United States Walmart Full time

    Hourly Wage:$19 - $30 per/hourThe actual hourly rate will equal or exceed the required minimum wage applicable to the job location.Additional compensation includes annual or quarterly performance incentives.Premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances.Premiums may be based on schedule, facility,...

  • LEAD SOFTWARE ENGINEER

    3 weeks ago

    Fredericksburg, United States Capital One Full time

    Plano 1 (31061), United States of America, Plano, TexasLead Software Engineer (Backend)Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and...

  • Registered Nurse

    4 weeks ago

    Fredericksburg, Virginia, United States Spotsylvania Regional Medical Center Full time

    Job SummaryWe are seeking a compassionate and reliable Registered Nurse to join our team in the Freestanding ER at Spotsylvania Regional Medical Center. As a key member of our patient-centered care model, you will provide high-quality care and treatment to ill and injured patients.ResponsibilitiesMake clinical assessments of situations and manage treatment...

  • Medical Surgical Nurse

    1 month ago

    Fredericksburg, Virginia, United States Spotsylvania Regional Medical Center Full time

    Job SummaryWe are seeking a compassionate and reliable registered nurse to join our Medical Surgical unit at Spotsylvania Regional Medical Center. As a member of our team, you will provide care and treatment to ill, injured, and recovering adults in our patient-centered care model.ResponsibilitiesMake clinical assessments of situations and manage treatment...

  • Lead Software Engineer, Backend

    4 days ago

    Fredericksburg, United States Capital One Full time

    Center 2 (19050), United States of America, McLean, VirginiaLead Software Engineer, BackendDo you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and...

  • LEAD SOFTWARE ENGINEER, FULL STACK

    3 weeks ago

    Fredericksburg, United States Capital One Full time

    Locations: VA - McLean, United States of America, McLean, VirginiaLead Software Engineer, Full StackDo you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers...

  • Lead Software Engineer, Full Stack, Bank Tech

    2 weeks ago

    FREDERICKSBURG, United States Capital One Full time

    802 Delaware Avenue (18052), United States of America, Wilmington, DelawareLead Software Engineer, Full Stack, Bank TechDo you love building and pioneering in the technology space? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who solve real problems and meet real customer needs.  We are seeking Full Stack Software...

  • Primary Care Physician

    3 weeks ago

    Fredericksburg, United States MAPMG Full time

    The Mid-Atlantic Permanente Medical Group (MAPMG) proudly provides the highest quality integrated care for over 800,000 members in Virginia, Maryland, and the District of Columbia. We invite applications for a full-time specialist in Family Medicine at our Fredericksburg Medical Center. In collaboration with the Kaiser Foundation Health Plan of the...

  • Primary Care Physician

    2 months ago

    Fredericksburg, United States Mid-Atlantic Permanente Medical Group Full time

    The Mid-Atlantic Permanente Medical Group (MAPMG) proudly provides the highest quality integrated care for over 800,000 members in Virginia, Maryland, and the District of Columbia. We invite applications for a full-time specialist in Family Medicine at our Fredericksburg Medical Center. In collaboration with the Kaiser Foundation Health Plan of the...

  • LEAD, SOFTWARE ENGINEER, FULL STACK

    3 weeks ago

    Fredericksburg, United States Capital One Full time

    11 West 19th Street (22008), United States of America, New York, New YorkLead, Software Engineer, Full Stack (JavaScript, TypeScript)Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big...

  • Lead Software Engineer

    3 weeks ago

    fredericksburg, United States Capital One Full time

    Ponce City Market (41675), United States of America, Atlanta, GeorgiaLead Software Engineer (Front End)Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers,...

  • RN Cardiac Cath Lab Specialist

    7 days ago

    Fredericksburg, Virginia, United States Spotsylvania Regional Medical Center Full time

    Job SummaryWe are seeking a compassionate and reliable registered nurse in our Cath Lab unit to organize and prioritize nursing care for Cath Lab patients.Key ResponsibilitiesMake clinical assessments of situations and manage treatment autonomously.Act as an advocate for patient safety.Ensure effective care and use of time, supplies, and equipment.Guide and...

  • Lead Radiology

    2 months ago

    Fredericksburg, United States Mary Washington Healthcare Full time

    Start the day excited to make a difference...end the day knowing you did. Come join our team. Job Summary: The Diagnostic Technologist, Lead performs quality control on images acquired in Diagnostic Radiology, prior to them being submitted to the Radiologist for interpretation. The Diagnostic Technologist, Lead will ensure that radiographic images are high...