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Network Analyst III

3 months ago

Annapolis, United States NTT America Solutions, Inc. Full time

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In todays iNTTerconnected world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the worlds most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

Want to be a part of our team?

The Network Analyst III is responsible for monitoring and maintaining the NTT Global IP Network. This is a tier1 Global Internet Backbone supporting transit and peering connections across a range of core and aggregation routers.

Working at NTT

Key Roles and Responsibilities:

Primarily responsible for tracking, ownership, resolution, and documentation of all associated customer and organizational backbone issues.

Monitors the IP network using SNMP monitoring software along with various in-house tools.

Troubleshoot and resolve routing/physical layer issues for GIN customers, peers and network infrastructure.

Fields calls and emails from customers, peers, Telcos and inter-company organizations.

Interfaces with other NTT operations centers for escalation and resolution of issues.

Performs scheduling/coordination of all maintenances that affect the IP network.

Carries out select maintenances on the IP network.

Performs basic router configurations utilizing in-house configuration tools.

Responsible for managing vendor tickets related to hardware and software issues.

Responsible for hardware Return Materials Authorization (RMA) disposition for the Global Network.

Performs troubleshooting and fault isolation on the IP network.

Performs traffic engineering on the IP Network

Performs other duties as assigned.

Knowledge, Skills and Attributes:

Strong customer service, problem solving, organizational, and analytical skills.

Good written and verbal communication skills, including the ability to communicate with both internal and external parties.

Excellent troubleshooting skills. Possesses a strong sense of self-direction.

Academic Qualifications and Certifications:

Bachelors degree or equivalent in the areas of Engineering, Computer Science, Information Systems, or Mathematics or related field.

Cisco and Juniper certifications such as CCNA and JNCIA preferred.

?

Required Experience:

Moderate level experience in TCP/IP protocol suite (strong with Layers 1-3), Layer1/2 WAN protocols, LAN/WAN topologies.

Moderate level experience in BGP, ISIS, MPLS, LDP, RSVP, etc.

Moderate level experience in Unix/Linux, DNS, VI etc.

Moderate level Cisco, Juniper, Nokia router experience, as well as DWDM platforms.

Moderate level experience with Ethernet and Optical Circuits up to and including 10 GigE, and 100 GigE.

Skills Summary

Internet Backbone, IP Networks, Monitoring Tools, Service Delivery, Telecommunications, Troubleshooting

Workplace type:

Remote Working

Equal Opportunity Employer

NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category

Join our growing global team and accelerate your career with us. Apply today.

A career at NTT means:

Being part of a global pioneer where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.

Being at the forefront of cutting-edge technology backed with a 150-year heritage of using technology for good. With 40% of the worlds internet traffic running on our network and where Emoji were first invented, you can be proud of the groups many new firsts.

Making a difference by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.

Being your best self in a progressive Connected Working environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.

Having ongoing opportunities to own and develop your career with a personal and professional development plan and access to the broadest learning offerings in the industry.