Janitorial Supervisor/Manager 2nd Shift

Responsive Recruiter Benefits include 401(k), dental insurance, free uniforms, health insurance, paid time off, and vision insurance. Working at ServiceMaster offers attendance based wage increases every 3-6 months, a $5,000 life insurance policy provided for all employees after 30 days, paid time off for full and part-time employees, and a workplace counselor available for employees and their families. Additional benefits for full time may include life, medical, dental, and vision insurance, 401K investment after 1 year, a positive work atmosphere, on the job training provided, and a raise after 90 days. For questions, contact our HR office at 269-488-2732 or email HR@smkazoo.com. Or visit us at 3344 Ravine Road, Kalamazoo, 49006. Job Position Description Supervisor/managerial responsibilities include organizing employee shifts, training, and motivating team members. This position plays a critical role in ensuring all staff stays on task and completes all assignments to ServiceMaster standards. To be successful in this role, you should have a good understanding of cleaning principles and team management abilities. The hours for this role are typically 4pm-12am with opportunities for overtime. This role requires being available on-call on over the weekend on a monthly rotating basis. Requirements Must have a clean background report, driving record, and drug screen Must be 18 years old or older Must be able to communicate in English, being bi-lingual is a plus Responsibilities Training cleaners on ServiceMaster's standards, products, processes, and procedures Oversees staff performance and ensures all assignments are completed in accordance to set task schedule Train cleaners on tasks and schedules specific to individual client accounts Perform inspections and give constructive performance feedback to staff members Assign shifts and make the necessary adjustment in case of call off or no shows Respond to customer complaints and request in a timely and caring manner Ensure compliance with safety and OSHA regulations Use proper Personal Protective Equipment (PPE) where required Open and lock facilities, enable and disable security systems as required Demonstrate a strong work ethic, willingness to learn, and positive demeanor The ability to be flexible and work in a fast-paced, multi-tasked job is a must Contribute to a positive work climate and team efforts including being in uniform, dependable, and on time Has respect and understanding for co-workers and customers 1-2 years' experience as a custodian, janitor, housekeeper a plus but not required Experience working for a professional janitorial company, office complex, hotel, hospital or school is a plus Physical Demands and Qualifications Constant (up to 100%) standing, walking, pushing, balancing, stooping, kneeling, crouching, twisting, reaching overhead, reaching forward, navigating stairs. Must be able to lift and/or carry 25lbs. Ability to read cleaning instructions Ability to differentiate between cleaning products and uses Ability to transition frequently in and out of vehicles Compensation: $19.00 - $22.00 per hour Established in 1953, ServiceMaster of Kalamazoo has been serving Kalamazoo and surrounding counties for nearly 70 years. Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision. This franchise is independently owned and operated by a ServiceMaster Clean franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.