Guest Experience Expert

3 months ago

Denver, United States Marriott International Inc Full time
Job Number 24088442
Job Category Rooms & Guest Services Operations
Location The Ritz-Carlton Denver, 1881 Curtis Street, Denver, Colorado, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Our jobs arent just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

The pay rate for this position is $21.06 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

The application deadline for this position is 21 days after the date of this posting, 05/20/2024.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the worlds top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the Gold Standards of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

  • Guest Experience Expert

    6 days ago

    Denver, United States Marriott International Inc Full time

    Additional Information Evening Shift, Front Desk, Pay: $19.71/hourJob Number 24156988Job Category Rooms & Guest Services OperationsLocation Courtyard Denver Airport, 6901 Tower Road, Denver, Colorado, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving...

  • Guest Experience Expert

    4 weeks ago

    Denver, United States Marriott International, Inc Full time

    Additional Information Pay: $21.00/hourJob Number 24143517Job Category Rooms & Guest Services OperationsLocation The Westin Denver Downtown, 1672 Lawrence St, Denver, Colorado, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY   Our jobs aren’t just about giving guests a smooth...

  • Guest Experience Expert

    7 days ago

    Denver, United States Marriott International Inc Full time

    Additional Information Evening Shift, Front Desk, Pay: $19.71/hour Job Number 24156988 Job Category Rooms & Guest Services Operations Location Courtyard Denver Airport, 6901 Tower Road, Denver, Colorado, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs arent just about...

  • Guest Experience Expert

    2 months ago

    Denver, United States Marriott International Inc Full time

    Additional Information Pay: $21.00/hour Job Number 24125999 Job Category Rooms & Guest Services Operations Location The Westin Denver Downtown, 1672 Lawrence St, Denver, Colorado, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs arent just about giving guests a smooth...

  • Guest Experience Expert

    2 days ago

    Denver, United States Marriott International Inc Full time

    Additional Information Pay: $21.00/hour Job Number 24159425 Job Category Rooms & Guest Services Operations Location The Westin Denver Downtown, 1672 Lawrence St, Denver, Colorado, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs arent just about giving guests a smooth...

  • Guest Experience Expert

    1 week ago

    Denver, United States Marriott International, Inc Full time

    Additional Information Evening Shift, Front Desk, Pay: $19.71/hourJob Number 24156988Job Category Rooms & Guest Services OperationsLocation Courtyard Denver Airport, 6901 Tower Road, Denver, Colorado, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY   Our jobs aren’t just about giving...

  • Guest Experience Expert

    4 weeks ago

    Denver, United States Marriott International, Inc Full time

    Additional Information Pay: $21.00/hourJob Number 24143517Job Category Rooms & Guest Services OperationsLocation The Westin Denver Downtown, 1672 Lawrence St, Denver, Colorado, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY   Our jobs aren’t just about giving guests a smooth...

  • Guest Experience Expert

    4 weeks ago

    Denver, United States Marriott International, Inc Full time

    Additional Information Pay: $21.00/hourJob Number 24143517Job Category Rooms & Guest Services OperationsLocation The Westin Denver Downtown, 1672 Lawrence St, Denver, Colorado, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY   Our jobs aren’t just about giving guests a smooth...

  • Guest Experience Expert

    4 days ago

    Denver, United States Marriott International, Inc Full time

    Additional Information Pay: $21.00/hourJob Number 24159425Job Category Rooms & Guest Services OperationsLocation The Westin Denver Downtown, 1672 Lawrence St, Denver, Colorado, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY   Our jobs aren’t just about giving guests a smooth...

  • Guest Environment Expert

    1 month ago

    Denver, United States Marriott International Inc Full time

    Job DescriptionPOSITION SUMMARY Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are...

  • Guest Environment Expert

    6 days ago

    Denver, United States Marriott International Inc Full time

    Additional Information Pay: $21.00/hour, Housekeeper Job Number : 24155055 Job Category : Housekeeping & Laundry Location : The Westin Denver Downtown, 1672 Lawrence St, Denver, Colorado, United States VIEW ON MAP Schedule : Full-Time Located Remotely? : N Relocation? : N Position Type : Non-Management POSITION SUMMARY Our jobs aren’t just about giving...

  • Guest Environment Expert

    2 days ago

    Denver, United States Marriott Full time

    Additional Information Pay; $21.00/hour, Housekeeper Job Number 24155055 Job Category Housekeeping & Laundry Location The Westin Denver Downtown, 1672 Lawrence St, Denver, Colorado, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a clean room...

  • Guest Environment Expert

    5 days ago

    Denver, United States Marriott International, Inc Full time

    Additional Information Pay: $19.55/hourJob Number 24158582Job Category Housekeeping & LaundryLocation The Ritz-Carlton Denver, 1881 Curtis Street, Denver, Colorado, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY   Our jobs aren’t just about giving guests a clean room and a freshly...

  • Guest Environment Expert

    1 month ago

    Denver, United States Marriott International Inc Full time

    Additional Information Pay: $21.00/hour Job Number 24139820 Job Category Housekeeping & Laundry Location The Westin Denver Downtown, 1672 Lawrence St, Denver, Colorado, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs arent just about giving guests a clean room and a...

  • Guest Environment Expert

    1 week ago

    Denver, United States Marriott International Inc Full time

    Additional Information Pay; $21.00/hour, Housekeeper Job Number 24155055 Job Category Housekeeping & Laundry Location The Westin Denver Downtown, 1672 Lawrence St, Denver, Colorado, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs arent just about giving guests a clean room...

  • Guest Environment Expert

    2 weeks ago

    Denver, United States Marriott International, Inc Full time

    Additional Information Pay; $21.00/hour, HousekeeperJob Number 24155055Job Category Housekeeping & LaundryLocation The Westin Denver Downtown, 1672 Lawrence St, Denver, Colorado, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY   Our jobs aren’t just about giving guests a clean room...

  • Guest Environment Expert

    2 weeks ago

    Denver, United States Marriott International, Inc Full time

    Additional Information Pay; $21.00/hour, HousekeeperJob Number 24155055Job Category Housekeeping & LaundryLocation The Westin Denver Downtown, 1672 Lawrence St, Denver, Colorado, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY   Our jobs aren’t just about giving guests a clean room...

  • Guest Environment Expert

    4 days ago

    Denver, United States Marriott International, Inc Full time

    Additional Information Pay: $19.55/hourJob Number 24158582Job Category Housekeeping & LaundryLocation The Ritz-Carlton Denver, 1881 Curtis Street, Denver, Colorado, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY   Our jobs aren’t just about giving guests a clean room and a freshly...

  • Guest Environment Expert

    3 days ago

    Denver, United States The Ritz-Carlton Full time

    Additional Information Pay: $19.55/hourJob Number 24158582Job Category Housekeeping & LaundryLocation The Ritz-Carlton Denver, 1881 Curtis Street, Denver, Colorado, United States VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a clean room and a freshly made...

  • Guest Environment Expert

    3 days ago

    Denver, United States Marriott International Inc Full time

    Additional Information Pay: $19.55/hour Job Number 24158582 Job Category Housekeeping & Laundry Location The Ritz-Carlton Denver, 1881 Curtis Street, Denver, Colorado, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs arent just about giving guests a clean room and a freshly...