Receptionist - Concierge

** Receptionist - Concierge**

**Job Category****:** Administrative **Requisition Number****:** RECEP004758 Showing 1 location **Job Details**

**Description**

**Receptionist / Move-In Coordinator**

Maplewood Senior Living is a state-of-the-art, forward-thinking senior living provider. We offer a home-like, luxury environment for our residents, allowing them to live the good life in a safe environment. As an associate of Maplewood Senior Living, you will have the ability to make a profound difference in the lives of seniors each and every day. As we continue to grow, we are seeking Certified Nursing Assistants to become part of our family. We invite you to take your first step toward a rewarding career with us

**What we offer**

* **Competitive wages**

* **Flexible shifts**

* **Paid training & uniforms**

* **Growth opportunities**

* **Bonus & incentive programs**

* Competitive Benefits Package: **including medical, dental, vision, 401K, company paid time-off, life insurance policy, insurance deductibles and voluntary Aflac insurance for our full-time employees**

**Responsibilities****:**

* The Receptionist (Concierge) provides a positive first impression to all who enter the community.

* Answers and screens all incoming telephone calls in a courteous and professional manner, routes calls and takes messages, as appropriate.

* Receives and processes mail for community staff. Accept all outgoing mail/packages.

* Maintains and updates log of all emergency phone numbers.

* Oversees sign-up for scheduled transportation.

* Assists in sales process by performing tasks in support of special events and tours.

* Performs other general administration duties

* Supports and assists the Executive Director and Community Relations Director in setting, tracking and accomplishing sales related goals as determined by sales team

* Demonstrates effective telephone skills producing qualified leads and appointments

* Prepares the residents community file according to Maplewood and state specific regulatory requirements

* Manages the move-in process for the community

* Collects any remaining paperwork

* Orientates the resident and family to the community

* Presents the apartment to the resident and family explains the telephone, and emergency procedures systems and other services such as hair care/salon, transportation, activities, etc.

* Arranges lunch or dinner for the resident and family members on the Move-In day

**Education/Experience/Licensure/Certification**

* High School Diploma required

* Must possess strong interpersonal skills and capable of relating to a variety of people and personalities

* Should enjoy working with the senior population

* Personal initiative and sound judgment are also required

* Must have Microsoft Office experience and clerical skills

Maplewood Senior Living conducts pre-employment screening including background check, drug screening, and reference checks.

**All candidates will be required to show valid proof of full vaccination for COVID-19 before commencing work or commit to obtaining full vaccination within 30 days of commencing work, unless they receive an approved exemption from Maplewood. Maplewood will require unvaccinated candidates to obtain their first dose prior to commencing work and then obtaining a second dose with in thirty days after the first dose. Those who do not obtain full vaccination within that time frame, without an approved exemption, will be terminated.**

**Qualifications**

**Skills**

**Preferred**

**Microsoft Word** *Some Knowledge* **Microsoft Excel** *Some Knowledge* **Behaviors**

**:**

**Motivations**

**:**

**Education**

**Preferred**

High School or better.

**Experience**

**Licenses & Certifications**

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)