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Store Manager

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Norwich, United States Baskin Robbins Full time

Baskin Robbins Store Manager - Norwich, Connecticut Reports To: Multi-Unit Manager/Franchisee Overview: A Restaurant Manager is responsible for providing leadership to the team to deliver excellent guest experiences, operational excellence, and profitable sales. They oversee the restaurant's overall operation according to Dunkin’ standards and franchisee policies. Responsibilities Include: Able to perform all responsibilities of restaurant team members Deliver training to restaurant team members Ensure Brand standards, recipes, and systems are executed Create and maintain a guest-focused culture Review guest feedback and implement improvement plans Communicate restaurant priorities, goals, and results to team members Execute new product roll-outs and maintain a safe environment Control costs and manage inventory Complete weekly labor schedule and vendor orders Conduct self-assessments and ensure budget compliance Manage cash over/short and engage with Dunkin’ Brands Field Operations team Management Responsibilities Include: Recruit, hire, onboard, and develop team members Plan, monitor, appraise, and review employee performance Coach team members to drive sales and improve guest satisfaction Education/Experience: Basic computer skills Fluent in English Basic math and financial management Previous leadership experience College Degree preferred Strong analytical skills Works well in a team environment Time Management Problem-solving Motivating others Physical Demands/Working Conditions: Standing on feet, repetitive motion, lifting packages Working in a small space #J-18808-Ljbffr