Hospitality Manager

2 weeks ago

Allston, United States Stage Karaoke & Studios Full time
Description
As a Manager, you will be responsible for overseeing the day-to-day operations of the venue. Your primary focus will be on ensuring excellent customer service, managing staff, maintaining a welcoming atmosphere, and optimizing revenue generation. You will report directly to the General Manager or Owner and collaborate with various departments to achieve business objectives.

Key Responsibilities:

Customer Service Excellence:
  • Greet and welcome guests, ensuring a positive and memorable experience.
  • Address customer inquiries, concerns, and feedback promptly and professionally.
  • Monitor service standards and implement improvements to enhance customer satisfaction.
Staff Management:
  • Recruit, train, and supervise lounge staff, including bartenders, servers, hosts/hostesses, and security personnel.
  • Create staff schedules, manage payroll, and ensure compliance with labor laws and regulations.
  • Conduct performance evaluations, provide feedback, and develop training programs for staff development.
Operational Efficiency:
  • Oversee daily operations, including opening and closing procedures, inventory management, and cash handling.
  • Monitor cleanliness, maintenance, and safety standards to ensure a comfortable and safe environment for guests and staff.
  • Coordinate with vendors, suppliers, and contractors for equipment repairs, supplies procurement, and facility upgrades.
Sales and Revenue Optimization:
  • Develop and implement sales strategies to drive revenue and meet sales targets, including promotions, upselling, and special events.
  • Analyze sales data, trends, and customer preferences to make data-driven decisions and maximize profitability.
  • Collaborate with marketing and promotions teams to create marketing campaigns, social media strategies, and customer loyalty programs.
Compliance and Regulations:
  • Ensure compliance with all relevant laws, regulations, and licensing requirements related to alcohol service, health and safety, sanitation, and labor practices.
  • Conduct regular inspections, audits, and training sessions to maintain compliance standards and mitigate risks.
Qualifications:
  • Proven experience in a managerial role within the hospitality industry, preferably in a lounge, bar, or nightclub setting.
  • Strong leadership, communication, and interpersonal skills.
  • Knowledge of beverage service, mixology, and alcohol laws and regulations.
  • Excellent organizational, problem-solving, and decision-making abilities.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
Benefits:
  • Competitive salary and performance-based incentives.
  • Health insurance, retirement plans, and other benefits (depending on company policy).
  • Opportunities for career growth and advancement within the organization.
  • Staff discounts, training programs, and employee recognition initiatives.
Requirements
  • Excellent verbal communication skills
  • Great teamwork skills
  • Experience with TOAST POS system
  • Knowledge of bar operations
  • Great Leadership skills
  • Great organizational skills


Company Information
At Stage Karaoke, We are Boston's newest and hottest location. We are bringing something new to Boston's nightlife with all new state of the art, eye capturing design and concept. We are in the business for creating memories This is Karaoke like never before Our team aims to change the stigma that follows karaoke. We have a beautiful main stage equipped with the latest High tech Design and a Video wall spanning 100 feet around the room. With 12 private rooms, a full bar, and thousands of songs in different languages, Stage is here to provide an experience like no other We strive to bring as many different cultures together, and what better way to do that, than through MUSIC IF YOU LOVE MUSIC IF YOU LOVE PEOPLE Then we would love to have you on our TEAM Located on the corner of Harvard and Brighton Ave in Allston MA.

  • Partial Hospitalization Director

    3 days ago

    Allston, United States Arbour Counseling Services Full time

    **Responsibilities**: **PARTIAL HOSPITALIZATION DIRECTOR** **Arbour Counseling Services**, a subsidiary of Universal Health Services, provides trusted quality and experience throughout our continuum of behavioral health and substance use treatment programs. Individualized care services are offered to individuals of all ages, groups, families, and couples....

  • Food and Beverage Manager

    16 hours ago

    Allston, United States DoubleTree Suites by Hilton Hotel Boston - Cambridge Full time

    DescriptionThe DoubleTree Suites by Hilton Boston - Cambridge, an iconic property overlooking the Charles River, is seeking a Food and Beverage manager to join their leadership team! This hotel offers a seasonal rooftop restaurant, live music at Scullers Jazz Club, and event space. It’s only a half mile from Harvard Business School, one mile from Harvard...

  • Banquet Houseperson at DoubleTree Suites by Hilton Boston

    15 hours ago

    Allston, United States DoubleTree Suites by Hilton Hotel Boston - Cambridge Full time

    DescriptionJob Description:Responsible for set-up, break down and cleaning of all banquet spaces and functions.  What will I be doing?A Houseperson is responsible for supporting Food and Beverage operations to deliver an excellent Guest and Member experience while ensuring cleanliness of all areas and maintaining equipment. Specifically, you would be...

  • Banquet Houseperson at DoubleTree Suites by Hilton Boston

    7 hours ago

    Allston, Massachusetts, United States DoubleTree Suites by Hilton Hotel Boston - Cambridge Full time

    Job Description:Responsible for set-up, break down and cleaning of all banquet spaces and functions. What will I be doing?A Houseperson is responsible for supporting Food and Beverage operations to deliver an excellent Guest and Member experience while ensuring cleanliness of all areas and maintaining equipment. Specifically, you would be responsible for...

  • Guest Services Agent

    6 days ago

    Allston, United States Studio Allston Hotel Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Front Office Supervisor

    5 days ago

    Allston, United States Studio Allston Hotel Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Sous Chef

    5 days ago

    Allston, United States DoubleTree Suites by Hilton Hotel Boston - Cambridge Full time

    DescriptionDoubleTree Boston Cambridge is looking for a Sous Chef to join a fantastic team!Located in the heart of Boston overlooking the Charles River, this hotel has coupled modern architecture and design with comfort and elegance offering 308 rooms, over 8,000 square feet of banquet space, and 5 food and beverage outlets. This includes a breakfast...

  • Staff Engineer

    1 month ago

    Allston, United States Studio Allston Hotel Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Licensed Practical Nurse

    6 days ago

    Allston, United States Compunnel Full time

    Job Description:The Licensed Practical Nurse (LPN) is a licensed nurse who provides competent, compassionate nursing care to patients and families under the direct guidance and supervision of a physician and Nurse Manager. The LPN works with physicians and other staff members to ensure a quality-based, customer-oriented flow of work throughout the ambulatory...

  • Guest Services Agent

    2 days ago

    Allston, United States Studio Allston Hotel Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Social Worker, Per Diem

    7 days ago

    Allston, United States Spaulding Nursing & Therapy Ctr - Brighton (SRN and SRB) Full time

    Summary Assess patients and families and provides intervention and treatment to support patients.Address psychosocial needs and patterns of adjustment throughout the hospitalization and collaborates with the multidisciplinary team to formulate treatment plans to maximize emotional, social and physical well-being.Provide information and education regarding...

  • Recovery Support Navigator

    6 days ago

    Allston, United States Arbour Counseling Services Full time

    **RECOVERY SUPPORT NAVIGATOR (RSN)** **Arbour Counseling Services**, a subsidiary of Universal Health Services, provides trusted quality and experience throughout our continuum of behavioral health and substance use treatment programs. Individualized care services are offered to individuals of all ages, groups, families, and couples. Arbour Counseling...

  • Staff Engineer

    1 month ago

    Allston, United States Studio Allston Hotel Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Travel Nurse RN

    6 days ago

    Allston, Massachusetts, United States RNnetwork Full time

    RNnetwork is seeking a travel nurse RN Med Surg for a travel nursing job in Allston, Massachusetts.Our ability to combine the friendly, personal service of a small company with the benefits, resources, and stability of our strong, stable parent company-CHG Healthcare Services-gives our nurses the best of both worlds.Our goal is to make your career as a...

  • Travel Nurse RN

    5 days ago

    Allston, United States RNnetwork Full time

    RNnetwork is seeking a travel nurse RN Med Surg for a travel nursing job in Allston, Massachusetts.Our ability to combine the friendly, personal service of a small company with the benefits, resources, and stability of our strong, stable parent company-CHG Healthcare Services-gives our nurses the best of both worlds.Our goal is to make your career as a...

  • Leasing Consultant

    6 days ago

    Allston, United States National Development Full time

    The Opportunity: National Development is looking for a full-time Leasing Consultant at our brand new lease up community 525 LINC Apartments in Allston, MA. The ideal candidate will bring a passion for people and apartment living, and an enthusiastic desire to create a sense of community among residents and team members. As a member of our leasing team, you...

  • Dispensary Associate- Full Time

    5 days ago

    Allston, United States iAnthus Capital Full time

    Job DescriptionJob DescriptionWho We Are:iAnthus Capital Management is a multi-state operator, encompassing the full spectrum of cannabis enterprises, from cultivation to processing to retailing. Cannabis will be the next great transformative industry - not just because it has the power to change people’s lives (especially those suffering from chronic...

  • Leasing Consultant- Lease Up

    2 weeks ago

    Allston, United States Jones Street Residential Full time

    Job DescriptionJob DescriptionCompany ProfileJones Street Investment Partners, LLC (“JSIP”) is a real estate investment sponsor focused on multifamily assets in the Northeast and Mid-Atlantic. Since its founding in October 2014, JSIP has acquired properties in eight states, totaling over 6,000 units and over $1.7B of AUM. Jones Street Residential, Inc....

  • Community Health Navigator

    6 days ago

    Allston, United States Vinfen Full time

    Job DescriptionSchedule: Mon-Fri 9am-5pmSalary: $50,000 / yearSign-on bonus:$2,000; $1,000 upon completion of 30 days, $1,000 upon completion of 6 monthThe Community Health Navigator on the Community Partner team provides care coordination and connection to social services and community resources for people with medical and behavioral health needs. The...

  • Travel Nurse RN

    7 days ago

    Allston, United States RNnetwork Full time

    RNnetwork is seeking a travel nurse RN Med Surg for a travel nursing job in Allston, Massachusetts.Job Description & RequirementsSpecialty: Med SurgDiscipline: RNStart Date: 06/04/2024Duration: 13 weeks40 hours per weekShift: 8 hours, daysEmployment Type: TravelAs a medical/surgical nurse in Allston, MA, you'll have the opportunity to support a diverse...