Staff Site Reliability Engineer Application Support Specialist

1 month ago

Ashburn, United States Visa Full time

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

The primary responsibility of the Senior Application Support Specialist is to provide detailed technical support as well as indepth product knowledge of the Visa Spend Clarity for Enterprise products and services.

VSCE Operations and Infrastructure is a global team providing Infrastructure, reliability, and operational services to support our partners and products. The support team is spread across, New Zealand, Canada, and England. The group provides 24 hour support services with the key areas of focus being, Infrastructure, Site Reliability, Database Administration, Application and Data Services Support.

Essential Functions:

This role will require the successful candidate to work closely with the various Client Services teams across the globe as well as relevant product and development teams to investigate and address application issues. You will need to have strong analytical, problem solving and communication skills to identify workarounds, data fixes and provide communication updates to our clients and partners.

In the VSCE Operations and Infrastructure Application Support Team, you will be part of an ever-changing product environment with multiple layers of complexity and a vast array of interesting features. You will be working with some incredible people on new product features, testing new methods and ideas to improve the product and customer experience. You will be working alongside the Product development teams to review and test new items being deployed in the quarterly releases.

You will need to work with security and compliance teams to make sure that we are up to date with the latest regulatory and security standards.

We are on a journey to move several features of our products to the cloud, you will gain experience in AWS and Azure as we continue this journey.

We need you to help us improve, the team is always looking for new ways to improve our own processes and those of others around us, you will be encouraged to think out the box and start up your own initiatives and projects to help with this approach.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications:

5+ years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience.

Preferred Qualifications:

6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD.

Proven technical application troubleshooting experience in production environments

Knowledge of web protocols and infrastructure - HTTP, Firewalls, Public Key Infrastructure

Experience performing source code debugging.

Microsoft Technologies including SQL Server, Visual Studio, XML, and XSL

Experience with Microsoft programming languages for example, PS and C

Customer Centric Approach

Experience dealing directly with clients.

Excellent comprehension

Exceptional written and verbal communication skills

Flexible and able to adapt to a changing environment

Ability to work autonomously on time critical tasks

Strong accuracy and attention to detail

Strong individual accountability

Ability to convey complex ideas to a variety of stakeholders

Ability to co-ordinate multiple individuals from different technical backgrounds towards a common goal

Ability to make quick decisions while under high pressure

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 117,700.00 to 153,000.00 USD, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. #J-18808-Ljbffr

  • Site Reliability Engineer

    2 weeks ago

    Ashburn, Virginia, United States Booz Allen Hamilton Full time

    Cloud Site Reliability Engineer page is loaded Cloud Site Reliability Engineer Apply locations Ashburn, VA time type Full time posted on Posted 3 Days Ago job requisition id R Cloud Site Reliability Engineer The Opportunity:Engineering to make a system more resilient and efficient frees up time and money to build more capabilities. Whether you come from a...

  • Cloud Site Reliability Engineer

    2 weeks ago

    Ashburn, Virginia, United States Booz Allen Hamilton Full time

    Job Number: R0195481Cloud Site Reliability Engineer The Opportunity: Engineering to make a system more resilient and efficient frees up time and money to build more capabilities. Whether you come from a background in network engineering, systems administration, or software development-if you have a passion for making systems better, we need you As a cloud...

  • Cloud Site Reliability Engineer

    4 weeks ago

    Ashburn, United States Booz Allen Hamilton Full time

    Job Number: R0195481Cloud Site Reliability Engineer The Opportunity: Engineering to make a system more resilient and efficient frees up time and money to build more capabilities. Whether you come from a background in network engineering, systems administration, or software development-if you have a passion for making systems better, we need you! As a cloud...

  • Cloud Site Reliability Engineer

    1 week ago

    Ashburn, United States Booz Allen Hamilton Full time

    Job Number: R0195481Cloud Site Reliability Engineer The Opportunity: Engineering to make a system more resilient and efficient frees up time and money to build more capabilities. Whether you come from a background in network engineering, systems administration, or software development-if you have a passion for making systems better, we need you! As a cloud...

  • IT Support Specialist

    5 days ago

    Ashburn, United States EMCOR Group Full time

    **Description** **Job Title: IT Support Specialist (On-Site)** **Location: Ashburn, VA 20147** **Reports to: IT Manager** **FLSA Status: Full-Time / Exempt** **Work Shift: 8:00 a.m. to 5:00 p.m. / Mon. – Fri.** **ABOUT US:** The Poole and Kent Corporation is a wholly owned subsidiary of EMCOR Group. Inc. Poole and Kent is one of the leading mechanical...

  • IT Support Specialist

    2 weeks ago

    Ashburn, United States EMCOR Group Inc. Full time

    Job Title: IT Support Specialist (On-Site) Location: Ashburn, VA Reports to: IT Manager FLSA Status: Full-Time / Exempt Work Shift: : to : / Mon. – Fri. ABOUT US: The Poole and Kent Corporation is a wholly owned subsidiary of EMCOR Group. Inc. Poole and Kent is one of the leading mechanical contractors in the eastern United States....

  • IT Support Specialist

    2 weeks ago

    Ashburn, United States Emcor Inc Full time

    Job Title: IT Support Specialist (On-Site)Location: Ashburn, VA 20147Reports to: IT ManagerFLSA Status: Full-Time / ExemptWork Shift: 8:00 a.m. to 5:00 p.m. / Mon. – Fri. ABOUT US: The Poole and Kent Corporation is a wholly owned subsidiary of EMCOR Group. Inc. Poole and Kent is one of the leading mechanical contractors in the eastern United States. Our...

  • IT Support Specialist

    2 weeks ago

    Ashburn, United States EMCOR Group Full time

    Description Job Title: IT Support Specialist (On-Site) Location: Ashburn, VA 20147 Reports to: IT Manager FLSA Status: Full-Time / Exempt Work Shift: 8:00 a.m. to 5:00 p.m. / Mon. Fri. ABOUT US: The Poole and Kent Corporation is a wholly owned subsidiary of EMCOR Group. Inc. Poole and Kent is one of the leading mechanical contractors in the eastern United...

  • Sr. Site Reliability Engineer

    1 month ago

    Ashburn, United States ARFA Solutions, LLC Full time

    Required Skills: Integrated with scrum team 50% of time, rest of time monitoring, proactiveness, collaborating with other SRE's, conducting initiatives not related to team (moving around, coding, ensure correct logs in place, synthetics up to date, putting fail safes in, break's it recovers, (minimum, helping them formulate alerts off the logs- when logs...

  • Sr. Site Reliability Engineer

    4 weeks ago

    Ashburn, United States ARFA Solutions, LLC Full time

    Required Skills: Integrated with scrum team 50% of time, rest of time monitoring, proactiveness, collaborating with other SRE's, conducting initiatives not related to team (moving around, coding, ensure correct logs in place, synthetics up to date, putting fail safes in, break's it recovers, (minimum, helping them formulate alerts off the logs- when logs...

  • Sr. Site Reliability Engineer

    1 month ago

    Ashburn, United States ARFA Solutions, LLC Full time

    Job DescriptionJob DescriptionRequired Skills: Integrated with scrum team 50% of time, rest of time monitoring, proactiveness, collaborating with other SRE's, conducting initiatives not related to team (moving around, coding, ensure correct logs in place, synthetics up to date, putting fail safes in, break's it recovers, (minimum, helping them...

  • Site Engineer II

    3 weeks ago

    Ashburn, Virginia, United States Digital Realty Full time

    Job DescriptionYour role The Engineer II position is a contributing member to the site level Data Center Operations team assigned to one or more of our data center properties reporting directly to the Manager of Facility Engineering. The Engineer II will have experience in mission critical infrastructure, including Generators, UPS Systems, HVAC Systems,...

  • Staff Software Engineer

    1 month ago

    Ashburn, United States Visa Full time

    Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure...

  • Systems Engineer Senior

    1 month ago

    Ashburn, Virginia, United States SAIC Career Site Full time

    Description SAIC is seeking a Systems Engineer Senior to join our team to begin an exciting and challenging career.Job ResponsibilitiesUnderstand the overall functionality of the application, data, all the components, facilitate interfaces with upstream and downstream applications and processesWork with customers for requirements, define the scope, break...

  • Site Engineer II

    1 month ago

    Ashburn, Virginia, United States Digital Realty - Multi-Lingual 2023 Full time

    We currently have multiple positions open for Site Engineer II and Site Engineer I in the following locations:IAD039 - LIAD040 - MIAD041 - PIAD042 - R Your roleThe Site Engineer II position is a contributing member to the site level Data Center Operations team assigned to one or more of our data center properties reporting directly to the Manager of Facility...

  • Site Engineer I

    1 month ago

    Ashburn, Virginia, United States Digital Realty - Multi-Lingual 2023 Full time

    Position Title: Engineer - I Your role The Engineer-I position is a contributing member to the site level Data Center Operations team assigned to one or more of our data center properties reporting directly to the Manager of Facility Engineering. The Engineer-I will have experience in mission critical infrastructure, including Generators, UPS Systems, HVAC...

  • Staff SW Engineer

    2 weeks ago

    Ashburn, United States Visa Full time

    Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure...

  • Staff Systems Engineer

    3 weeks ago

    Ashburn, United States Visa Full time

    Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure...

  • site engineer

    4 weeks ago

    Ashburn, United States Randstad Full time

    site engineer. + ashburn , virginia + posted may 17, 2024 **job details** summary + $25 - $30 per hour + contract + no requirements + category computer and mathematical occupations + reference1052643 job details job summary: Randstad is responsible for the entire day to day management of state of the art data center operations throughout the...

  • Site Engineer II

    4 weeks ago

    Ashburn, United States Digital Realty Full time

    Job Description We currently have multiple positions open for Site Engineer II and Site Engineer I in the following locations: IAD039 - L IAD040 - M IAD041 - P IAD042 - R Your role The Site Engineer II position is a contributing member to the site level Data Center Operations team assigned to one or more of our data center properties reporting directly to...