Customer Service Representative

3 weeks ago


Torrance, United States Pasona NA Full time
Customer Service Representative / Administrative Assistant - Japanese Bilingual (Entry-level welcome) - Job Num: 56310
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Job Description

Title: Insurance Customer Service Representative / Administrative Assistant

Wage: $21/hr - $23/hr

Hours: 9:00AM-6:00PM

Location: Torrance, CA

Job Summary:

This entry-level role offers an opportunity to gain experience in the insurance industry through customer support and administrative tasks at an insurance agency. Responsibilities include assisting clients via email and phone, supporting insurance policy issuance and modifications, assisting with insurance agent applications, and handling claims processing. We are seeking a candidate dedicated to customer satisfaction who is ready to learn and provide accurate and efficient service.

Key Responsibilities:

  • Respond to client inquiries promptly and professionally via email and phone.
  • Assist with new policies, policy changes, and renewals.
  • Handle policy issuance, changes, and renewals, including creating and managing necessary documents.
  • Support insurance agent applications, prepare documents post-application, and track application progress.
  • Receive initial claims, collect necessary information, and escalate to the appropriate team members.
  • Enter, manage, and update insurance-related data.
  • Organize and file insurance documents and create necessary reports.
Qualifications:
  • High school diploma or higher
  • No prior experience is necessary
  • Japanese and English bilingual


To apply, please send resume nsakurai@pasona.com

Job Details

City: Torrance
State: CA
Job Type: Permanent Job
Salary High: 47840.00
Salary Low: 43680.00
Languages: English;Japanese
Hours of Operation: ??9:00AM-6:00PM,?????9????????,??????????????67????????
Benefits: Health Ins;Dental Ins;Vision Ins;401K

Contact Information

Job Owner: Naho Sakurai
Job Owner Email : nsakurai@pasona.com

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