Guest Experience Supervisor

5 months ago

Kihei, United States CoralTree Residences Wailea - Maui Full time

Overview:

At CoralTree Residence Collection Wailea, we believe that the heart of our success lies in our commitment to providing an exceptional guest experience. As a premier destination in Wailea, we are looking for a Front Desk Supervisor who shares our passion for excellence and is eager to lead our team in creating unforgettable memories for your guests and owners.

As a valued member of our team, you'll receive a comprehensive benefits package that includes:

  • Five free room nights at CoralTree Hospitality Group properties
  • Unlimited Friends and Family receive discounted rates at CoralTree Hospitality Group properties
  • Earn up to 24 days of PTO (Paid Time Off)
  • 401(k) Retirement Savings Plan with a company match
  • Group medical, dental, vision, life, and disability benefits
  • Employee Assistance Program
  • Access to employee discounts from industry-leading brands in travel, entertainment, and retail including Walt Disney World, Live Nation, Samsung, Hertz and many more
  • Pay Rate: $27.18 per hour

CoralTree Residence Collection Wailea is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Responsibilities:

The Front Desk Supervisor will be responsible for overseeing the daily operations of our Front Desk team. This role demands a dynamic and charismatic leader who can inspire, motivate and guide our Front Desk team to exceed guest expectations at every turn.

Must be able to work flexible hours and days including holidays, weekends, and evenings.

Qualifications:
  • Proven experience as a Front Desk Supervisor or similar role.
  • Strong leadership skills with the ability to manage and motivate a team.
  • Excellent communication and interpersonal skills.
  • Proficiency in hospitality software is a plus.
  • Previous Hospitality industry experience preferred
  • Strong organizational skills and ability to multi-task.
  • Ability to work with co-workers as part of a team
  • A commitment to delivering high level of customer service.

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