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Fan Loyalty StaffWhen: March - October 2025Hours: Approximately 15-20 hours per weekFlexible schedulingJob Summary: The Fan Loyalty Staff represents the Arizona Diamondbacks organization at the D-backs Kids Club Headquarters inside Chase Field during all home games. Candidates should enjoy working with people to provide excellent fan experience. This is a part-time, seasonal position.Responsibilities: Communicate to fans what the D-backs Kids Club is, how to sign up, the benefits of the program and how to redeem prizes using the MLB Ballpark app Facilitate prize distribution and restock/organize inventory Interact with fans to provide excellent customer service Assist with facilitating additional activations as neededMinimum requirements: Experience with face-to-face customer interaction and excellent customer service skills Outstanding communication skills and a positive, energetic personality Ability to work independently or with a team Must be able be on your feet for 5-7 hours at a time Must be willing to work all 2025 Arizona Diamondbacks home games, largely consisting of evenings, weekends and holidays (an example of game day hours could be weekdays from 4:30P - 9:30P and Sunday 11A - 4P) Bilingual in Spanish a plus Familiarity with the MLB Ballpark app a plus