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Membership Director
2 months ago
Job Description
Job Description
The Fitness Equation is looking for a professional, performance-driven Membership Director.
Responsibilities
Building, leading, and developing a team of skilled, successful Fitness Consultants (membership staff) in order to hit monthly goals set by executive management.
Overseeing and participating in Fitness Consultant appointments with members and membership related events to ensure the highest level of success.
Developing business relationships through prospecting in your personal network, TFE members, community surrounding the club, businesses and organizations and through leads provided by company.
Setting appointments to present membership offerings with a strong emphasis on relationship building and helping the customer achieve their fitness goals.
Obtaining signed agreements from new members in effort to meet and/or exceed all quotas.
Managing and maintaining all prospect information in database to 100% accuracy.
Providing customer satisfaction and retention support as needed to maintain existing client relationships.
Providing management with accurate forecast, funnel and all additional required activity/sales metrics.
Up-selling existing customer base with add-on memberships and POS promotional packages such as FitEQ and SuperKidz training programs.
Attending weekly meetings, trainings, and coaching sessions with direct supervisors and/or senior management.
Qualifications
High School diploma minimum; Associate or Bachelor degree in fitness, business, customer service, or related field preferred.
2+ years previous sales and account management experience; previous sales experience in the fitness industry preferred.
Must learn and utilize The Fitness Equation’s consultative sales process.
Must have a passion for fitness and working with people.
Must be well-organized and able to maintain accurate notes.
Must be a self-starter with a strong work ethic.
TFE offers competitive compensation, benefits, and a FREE membership with employment. As part of TFE’s educational assistance program for ongoing education, TFE agrees to pay educational expenses up to a maximum of $500.00 per staff member per year. This is a fast-growing organization with opportunity for advancement based on performance. Only those individuals selected for an interview will be contacted.
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