Grateful Patient Advisor Lead

4 weeks ago

Houston, United States Texas Children's Hospital Full time
Job Description

We're hunting for a Grateful Patient Advisor Lead, someone who's ready to be part of the best ranked children's hospital in Texas, and among the best in the nation. In this position, you will be responsible for managing the health, composition, and ongoing activity of a portfolio of assigned grateful family prospects/donors for Hospital through the creation, implementation, and management of a grateful patient program. Primary responsibilities will include creation and management of a grateful patient program focused on key areas within the Hospital, researching new donors, developing a strategic plan to procure donors, and then assisting in executing the plan to include partnering with key stakeholders to educate clinical and administrative leaders. As part of the overall Philanthropy team, the Grateful Patient Advisor Lead will ensure coordination with colleagues on marketing/promotional, design and brand matters related to grateful patients.

Think you've got what it takes?

Job Duties & Responsibilities

•Leads all aspects of a grateful patient program for Hospital.

•Develops and implements a comprehensive plan HIPPA-compliant system for grateful patient identification, solicitation, and stewardship.

•Identify and build relationships with clinical and administrative leaders for assigned areas.

•Coordinate training and educational initiatives of the program for key focus areas.

•Defines and incorporates innovative strategies and best practices to be used in communication materials, direct mail, and electronic appeals.

•With Annual Giving, implement direct mail and digital campaigns to engage and solicit support from grateful patients and families.

•Develop program metrics designed to measure effectiveness of the grateful patient program including pipeline movement, physician referrals and fundraising goals.

•Manages program budget, goals, and objectives in alignment with organizational goals.

•Benchmark program against peer institutions.

•Develop strong engagement strategies for fundraising volunteers to secure donor funds.

•Maintain a portfolio of grateful patients and develop a process to successfully move grateful patients into gift officer portfolios.

•Coordinate with other colleagues across practice to ensure consistency of practices.

Skills & Requirements

•Required bachelor's degree

•Required 8 years Fundraising experience in direct individual fundraising

•Preferred 3 years' experience working with a grateful patient program or similar fundraising position.

About Us

Since 1954, Texas Children's has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children's hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city's Best Places to Work for ten consecutive years.

Texas Children's comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children's Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children's Hospital West Campus, a community hospital in suburban West Houston; and Texas Children's Hospital The Woodlands, the first hospital devoted to children's care for communities north of Houston. We have also created the nation's first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children's Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.

To join our community of 14,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities. You can also learn more about our amazing culture at infinitepassion.org.

Texas Children's is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

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