Weekend Night Auditor

3 weeks ago


Duluth, United States Country Inn & Suites Full time
Description

Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today

Responsibilities

•Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
•Provide exceptional service to all hotel guests during their stay
•Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
•Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
•Process additional administrative, bookkeeping. and accounting procedures as required

Qualifications

•Proficiency with computers is required; experience with reservation and accounting software is desired
•Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
•High school diploma or equivalent required; some college preferred
•Outstanding communication skills and excellent customer service skills are required
•Flexible overnight hours are required

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