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Fraud Business Strategy Specialist
2 months ago
TD Bank Fraud Business Strategy Specialist (US) - Forecasting/Planning Wilmington, Delaware The Fraud Business Strategy Specialist will manage full scope of forecast delivery for Small Business Lending, TD Auto Finance, and Home Equity related losses. Responsible for maintenance/creation of detailed forecast models as well as creation of forecast review content for discussion with relevant peers, partners, and executives. Will be responsible for leading discussions across the Fraud teams for pro-active analysis and insightful reporting and forecasting of both 3rd and 1st party fraud. The Fraud Business Strategy Specialist will manage a portfolio of one or more fraud supported business lines while generating multifaceted insights, understanding and enacting strategic direction. The Specialist will be accountable for hands on delivery of objectives, projects, process changes, reporting/forecasts, and business partnership meetings. Depth & Scope: Oversight of fraud attacks and trends impacting identified area Partners with senior leadership to implement countermeasures in accordance with strategic goals Participates in quarterly & annual fraud loss, and operational capacity forecasting exercises Implements procedure and project changes Adheres to Change Management protocols Leverages business level reporting to identify fraud trends and provide insight based on area of oversight Supports project development, intent & ongoing partner projects; provides risk identification and supports the development of business insight for the project Supports projects/change by leveraging fraud expertise to help define fraud resilient products through the development of business level requirements and processes Provides post-launch Project and IT/technology validation and issue management to ensure business and/or fraud requirements are met Ensures Fraud policy/process alignment & implementation for both fraud and supported business lines Provides monthly business partner loss/operational performance updates and participates in review sessions May be responsible for the day-to-day management of Fraud vendors Education & Experience: Bachelor's degree in a related discipline 3-5 years of work experience in a related capacity Experience in fraud management preferred Proficient with Microsoft Office applications; Advanced Excel preferred Strong communication skills and a proven ability to develop effective relationships with external and internal business partners are required Skilled in managing budgets, P&L and resource allocation Ability to handle confidential information with discretion Preferred Qualifications: Experience working in a corporate function within a financial institution Previous experience with forecasting and planning Customer Accountabilities: Supports the strategic direction of the fraud supported business and plays a key role in the implementation of the overall business strategy while balancing Customer experience and fraud risk Participates in identifying, designing and testing solutions and supporting the implementation of business projects/initiatives Participates in discussion on strategic goals with partners in any given portfolio (output is roadmap and/or strategic plan/deliverables/frameworks/short to long term goals etc.) Works effectively with multiple teams across a broad spectrum of initiatives and functional domains, influencing and aligning others as needed Employee/Team Accountabilities: Provides thought leadership and/or industry knowledge for own area of expertise Supports a positive work environment that promotes service to the business, quality, innovation and teamwork; ensures timely communication of issues/points of interest Identifies and recommends opportunities to enhance productivity, effectiveness, and operational efficiency Works effectively as a team, supporting other members of the team in achieving business objectives and providing client services Participates in knowledge transfer within the team and business units The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. #J-18808-Ljbffr