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3 months ago

Philadelphia, United States OTG Exp Full time

YOUR NEXT OPPORTUNITY IS NOW BOARDING:

Join OTG as a Server at PHL now and drive a new type of hospitality. Explore career opportunities in a unique hospitality environment with some of the industry's best compensation and benefits, including PTO, Healthcare, and a competitive 401k match.

WHAT IS OTG?

OTG has revolutionized the hospitality industry by pushing the boundaries of excellence. With more than 300 in-terminal dining and retail locations across 11 airports, OTG, and its 5,000+ Crewmembers serve millions of travelers each year.

WHY OTG?

By joining our team, you'll discover endless opportunities to explore, learn and realize your greatest potential in some of the most exciting hospitality environments around. Our people drive our experiences, so we offer our crewmembers some of the best compensation and benefits in the industry.

We transform airport experiences. You drive it.

ROLE AND RESPONSIBILITIES

Position Summary:

Servers at PHL are essential in delivering the exceptional OTG guest experience. Your role involves educating guests, making recommendations based on their preferences, taking orders, upselling special items, and maintaining a clean and sanitized area. To succeed in this role, a server should enjoy working with others, providing outstanding guest experiences, and be motivated to keep the area/restaurant clean and well-stocked.

Responsibilities:

  • Greet guests promptly and pleasantly, always with a smile
  • Deliver beverages and menus promptly
  • Educate guests on menu items and wine and beer selections; make recommendations to guests upon request; communicate all daily food and drink specials
  • Follow OTG cash handling and cash register policies and procedures
  • Regularly clean and sanitize the work environment
  • Assist other servers as needed and clearing tables
  • Assist in the training and development of new employees
  • Monitor and report intoxicated guests to Manager
  • Communicate any product runouts, equipment issues, or quality of service problems to the Manager immediately
  • Perform other duties as assigned.
QUALIFICATIONS AND REQUIREMENTS
  • Must be at least 18 years of age
  • Fully conversational in English
  • Able to lift up to 35 lbs. in weight
  • Must complete required restaurant training
  • Must be mobile and able to stand for extended periods, stoop, kneel, and crouch
  • Must be able to work varied hours/days, nights, weekends, holidays, and during inclement weather conditions


OTG Concessions Management, LLC and its subsidiaries and affiliates are proud to be an equal-opportunity workplace and employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, veteran status, or any other basis protected by law.