Senior Platform Engineer

3 weeks ago

Richmond, United States Capital One National Association Full time

Plano 1 (31061), United States of America, Plano, Texas Senior Platform Engineer (Virtualization) Do you love building and pioneering in the technology space? Do you enjoy solving complex technical problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking Senior Platform Engineers who are passionate about creating and supporting emerging technologies to join our team. As a Platform Engineer, you’ll have the opportunity to be on the forefront of driving a major transformation within Capital One. Responsibilities: Deployment, management and maintenance of Virtualization platforms (Amazon Workspaces and Citrix) in Amazon Web Services (AWS) Escalate and drive issues related to support of virtualization platforms Join high severity incident calls and lead troubleshooting efforts for a quick recovery. Identify, diagnose and resolve Windows based desktop vulnerabilities Monitor, troubleshoot, and escalate production problems as per operations processes affecting desktop infrastructure Work collaboratively with other IT team members to resolve complex issues and implement improvements Create and maintain comprehensive documentation for all IT systems and services the team supports Train users on software and promote IT policies and procedures Engage in service capacity planning, demand forecasting, and system tuning Excellent problem solving, oral, and written communications Basic Qualifications: High school diploma, GED, or equivalent certification At least 4 years of experience with Citrix applications or Virtual Desktop platforms (Citrix Studio, Citrix Director, Workspace Environment Manager, Dizzion or AWS Workspaces) At least 3 years with scripting experience (PowerShell or Python) Preferred Qualifications: Bachelor’s Degree or military experience 6+ years of experience with Citrix applications or Virtual Desktop platforms (Citrix Studio, Citrix Director, Workspace Environment Manager, Dizzion or AWS Workspaces) 4+ years of experience supporting Windows-based virtual desktops 4+ years of experience in AWS environments 4+ years with scripting experience (PowerShell or Python) 4+ years of experience with network architecture and troubleshooting firewall issues AWS Certified SysOps Administrator, AWS Solutions Architect Associate, Citrix Certified Associate - Virtualization (CCA-V) or similar cloud certification At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization). Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. #J-18808-Ljbffr

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