Career Services Associate

2 weeks ago

Bronx, United States The New York Public Library Full time

Career Services Associate - Bronx Library Center (P/T)Department: Branch Services & ProgramsEmployment Type: Part TimeLocation: Bronx Library CenterReporting To: Louisa TatumCompensation: $25.00 / hourDescriptionOverviewThe Career Services Department (CS) provides career development support for a diverse population within New York City, including job seekers, re-entry, students, career changers, veterans, and 55+ adults, to achieve their career goals. Offering free one-on-one coaching and workshops that focus on the different aspects of job search and career development. Career Services has two offices, Stavros Niarchos Foundation Library, and the Bronx Library Center.The BLC Associate serves as a welcoming and informative first-point-of-contact for patrons visiting Career Services at the Bronx Library Center (310 East Kingsbridge Rd.) to ensure members remain engaged and are connected with services to meet their needs. The Associate works in tandem with Career Services staff to ensure the smooth execution of a range of NYPL/Career Services programs and outreach service events. This position is in-person.ResponsibilitiesMaintain a high level of customer services, as the first-point-of-contact for patrons visiting Career Services, and monitor access to the officeConduct daily one-on-one job support appointments editing resume and cover letter documents, page formatting and review spelling and grammar; as well as submitting job applications for employment or educationRefer patrons to other departments, programs and resources provided by NYPLMake Career Services appointments for patronsResearch education or occupational training programs for career advancement, and print out flyersSupports coordinator and BLC staff with call reminders as needed, and enter data into systemPerforms related duties as required.Required Education, Experience & SkillsRequired Education & Certifications2 years of college or high school diploma and equivalent experienceRequired ExperienceAbility to speak Spanish is strongly desired Strong computer skills and knowledge of using Microsoft Office programs and Google Drive products.Successfully demonstrated public service experience and the ability to work well with diverse patronsExperience with Canva and/or Adobe Photoshop preferredRequired SkillsAdaptable to changing work environments and is a lifelong learnerExcellent communication skills-written and verbal-for varied audiencesStrong organizational and time management skills with high attention to detail and ability to work on multiple projects simultaneouslyProficient computer and technology skills using Windows 10, Microsoft Office Suite, Google Applications, and advanced internet skillsExcellent documentation skills, ability to navigate multiple data entry systems, and strong written and verbal communication skills.Demonstrated ability to work as part of a team and independentlyManagerial/Supervisory ResponsibilitiesN/AMore...Core ValuesAll team members are expected and encouraged to embody the NYPL Core Values:Be Helpful to patrons and colleaguesBe Resourceful in solving problems Be Curious in all aspects of your workBe Welcoming and InclusiveWork EnvironmentOffice settingPublic library settingOther workshop and public speaking environmentsPhysical DutiesLimited physical effort is requiredMay involve some light physical labor such as the moving and lifting of supply boxes or program suppliesRequires travel within NYCPre-Placement Physical Required?NoUnion/Non Union Non-UnionFLSA StatusNon-ExemptScheduleMust have flexible availability, including evenings and weekends as needed, willing to travel to various locations, as needed.15 hours per weekThis job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Job duties may change if Library priorities change. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed.The New York Public Library Salary StatementAt the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such, including, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate's specific training, experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies.Union Salaries are determined by collective bargaining agreement(s).

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