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Concierge/Receptionist

3 months ago

Charlotte, United States Frenchies LLC Full time
Benefits:
  • Bonus based on performance
  • Company parties
  • Employee discounts
  • Free uniforms
  • Opportunity for advancement
  • Training & development
Frenchies Modern Nail Care is an AWARD-WINNING SALON
CHARLOTTE MAGAZINE BEST MANI/PEDI WINNER 2024, 2023 and 2022
CHARLOTTE OBSERVER BEST NAIL SALON 2023 and 2022

Are you a Concierge searching for the perfect salon to show your talents? We believe you should LOVE where you work; here are a few reasons you'll love Frenchies:
  • Hands on, paid training
  • A fun working environment, with supportive co-workers
  • Above and Beyond Sanitization standards - We Love Clean
  • Exposure to new skills and opportunities allows for change and growth
  • Discounts on services and products
Job Summary

Frenchies Modern Nail Care is seeking a concierge to join our team When guests walk into Frenchies they'll find a friendly, smiling face and a helping hand - this is our concierge The ideal candidate has excellent communication and multi-tasking skills, a positive attitude, a strong work ethic, and is comfortable working with computers

Responsibilities
  • Greet guests as soon as they arrive with a warm welcome
  • Check out guests and Rebook their next appointment
  • Answer the phone in a timely matter and assist guests in booking/changing appointments
  • Assist the team in maintaining the cleanliness of the salon throughout the day
  • Attend to guests throughout their services to make sure they are comfortable
  • Understand the Rebooking and Membership Model to explain the benefits to guests
Qualifications
  • 2+ years of customer service experience
  • Experience as a receptionist preferred
  • Exceptional customer service and professional phone manner
  • Advanced computer skills
  • Excellent multi-tasking skills
  • Positive attitude, strong, work ethic, punctual, reliable, team player

Frenchies Hours of Business

•Nights and Weekend availability required

•Monday, Tuesday, Wednesday 10am - 7pm

•Thursday, Friday 9am - 8pm

•Saturday 9am - 6pm

•Sunday 10am - 4pm

Compensation: $12.00 - $14.00 per hour

Nail smarts and good vibes wanted

Frenchies is not your typical nail salon. Frenchies is a clean, modern, and engaging nail salon providing exceptional services for guests. When you visit a Frenchies you'll find friendly professionals, a fun vibe, and a super clean inviting space that gives you all the good feels.

The perfect nail salon is hard to find-spas are often overpriced; express salons sacrifice quality for speed. Now, there's Frenchies Modern Nail Care, a brand-new concept taking nail care to the next level. Frenchies is an affordable nails-only studio that is natural, exceptionally clean, and most of all, focused on guest and team health. We pride ourselves on superior cleanliness, and don't do acrylic nails or use jetted tubs-both possible health hazards. Frenchies takes clean to the next level by using sanitation and sterilization techniques that go beyond industry standards and regulations to guarantee a clean, fresh, comfortable guest experience that's also kind to the environment

At Frenchies, Nail Technicians are equipped with top-notch products because we value health. These top-notch products in use at Frenchies are not only beneficial and healthy for guests, but they are also healthy for nail specialists to use day in and day out In addition to health, we value FUN. You'll find a team that has fun doing what they love in an environment that they love. If you are a licensed nail technician or cosmetologist that has a passion for nail care - we would love to meet you

At Frenchies, you'll love your work, and we'll love you right back.