PRS Product Support Analyst

3 weeks ago

Whitehouse Station, United States Chubb Full time

Job DescriptionChubb Personal Risk Services, PRS, is looking for a Product Support Analyst to play a key role in the implementation of policy language and rules to support PRS's business strategy. This position also includes evaluating compliance changes and developing the appropriate changes to policies, rules, and forms in order to comply with new laws. Key Responsibilities: Maintain product line forms, rules, and rating plans in compliance with state insurance laws Review and understand business requirement documents, and ensure information is accurate in order to implement changes Provide technical guidance in the development and utilization of product line rates, rules, and forms Provide subject matter expertise regarding compliance with state insurance laws as it relates to forms Ensure consistency with Actuarial Announcements prior to handing off filing information Coordinate and submit responses to criticisms received from Insurance Departments, by obtaining the necessary information from the relevant stakeholders Coordinate "form change only" projects, which includes handing off changes directly to IT and the Composition and Rate teams Implement all Notices, Field Announcements, Policyholder and Producer Letters, Rate and Rule changes Ensure quality of output by employing various proof-reading methods and strategies and utilizing compare tool technologies Confirm readability scores, complete compliance checklists, side by side changes to be filed, and transmittal information for state filer Validate system generated paper to make sure all changes were made based on the Huddle Create the agent facing Guide letter that explains changes to the Rate & Rule, Contract Guide and/or Coverage Summary documents Process alerts from Wolters Kluwer which includes analysis of alerts, updating appropriate forms and shutting off forms Attend various meetings in support of assigned projects and provide subject matter expertise Create and maintain internal team templates to ensure consistency across all project implementations Review and sign off on QA test plans for owned projects based on form changes Work on special projects as neededQualificationsCompetencies: Commitment to project ownership, accuracy, and completion on a timely basis Highly organized and detail-oriented Strong problem-solving skills Clear verbal & written communication skills Solid understanding of insurance policy forms and documents Ability to manage multi projects, competing priorities simultaneously and meeting deadlines Self-driven, motivated professional that works with sense of urgency Open mindedness, forward thinking, positive attitude displaying adaptability to change Collaboration skills, must have a demonstrated record of working with others to achieve business results Advanced Microsoft Office skills required - including Word, Excel and PDF Knowledge of personal lines product lines and Masterpiece a plus Knowledge of Workshare Compare tools and SharePoint a plus About UsChubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

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