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Customer Service Representative

2 months ago


Charlotte, United States NorthPoint Search Group Inc Full time

Our Client in Charlotte has an immediate need for a Customer Service Representative to provide effective customer service for customers. Client offers $13hr-$14hr, benefits. RESPONSIBILITIES: Answers calls, quotation requests, faxes, mail, EDI, email, and will-call orders. Provide inventory and pricing information. Work with outside sales, purchasing, billing, management, and warehouse customer issues. Process delivery ticket/shop orders. Produce and negotiate customer quotations and proposals. Contact customers concerning late payments, invoicing issues, and other issues involving credit and receivable items for branch assigned accounts. Reports collection status to AR and management. Informs and complies with company return goods policy. Assists outside sales in order processing and customer services. Schedule deliveries. Process credit card transactions. Assist in physical inventory. Requirements: 3+ years Customer Service experience. Excellent communication, organization, multi-tasking, and time management skills. Click here to apply online #J-18808-Ljbffr